This place used to be the go to for Chinese delivery. Not anymore! Last couple times bad experience. I placed a online order tonight at 7:09pm after over an hour I called to ask if it was on its way assuming they we're just busy. The person who answered said he would have someone call me back. After I received a call back placed on hold ect.... Another 10-15min was told the ticket did not print and would I like them to quickly get it made and delivered. I'm yes! No offers or no good apologies. Not to mention it was a $73 prepaid order with a $7 tip. SMH last time I order there.
I ordered take out through Grub Hub and after waiting over an hour, I called the restaurant they seemed confused and said there was a mistake and the driver was backed up and she though it might be maybe 10 or maybe more minutes. Order from somewhere that has it together!
We had the family dinner for 2 + 1 more. The food was alright considering we only paid $40 for 3 entreees, 3 egg rolls, 3 crab Rangoon, and 3 soups (choice of egg drop, sweet/sour or wonton). The food was okay at best but would again for the value. The lo mein was like any typical lo mein, the sweet sour chicken was a little bland. The Kung Pao (not pictured) was slightly spicy and was okay as well.
I was so excited to try this place because they sell tofu meals since I'm vegan. But the food is soooo NASTYYYY we couldn't eat that and had to return it. We ordered the curry tofu and it was impossible to eat, it was like the cooked that with water from the ocean all you could taste was a bunch of salt , the rice is plain and super greasy they don't even mix it right it has white rice chunks all over it. And we also ordered the beef and broccoli and the same rice is so greasy it upset my stomach with just trying one bite of it. And the beef was all chewy and nasty. Don't come here if you don't like sea salt ocean food, and greasy food you will definitely get sick. I feel sick already with just trying a bite of it ?
I placed an online order at 5:06 to be delivered at 6:30. It was confirmed via email. When it hadn't been delivered by 6:45, I called to check on it. I was told it was on its way. I called 3 more times and was assured it was "on its way", "would be there in 5 minutes." At 7:25, we finally received it. The receipt said the order was received at 6:45 and the driver confirmed that, meaning they didn't even start our order until I called to check on it. Food was good, delivery was horrible, customer service not great.
A little overpriced for value. Food really lacks the Chinese notes/flavors. Fried rice tests boiled / steamed at best and lacks basic flavors that come with a Chinese fried rice. General Tsos chicken was mushy soggy light watery lacking the crunchiness of the sauce is as with close to authentic Chinese cuisine texas style.
I honestly don't understand why this place is not always packed. Food is fresh, tasty and the employees are super friendly. I just don't get it!! If your looking for really good food this is a definite to go!!!!
YUCK!!!!!!! So disappointed, I spent $60 last night. The food is DIGUSTING! The chicken taste microwaved, the rice is a dark brown and taste like old rice soaked in old soy sauce I have never seen rice like This so gross! The hot and sour soup was old and had zero flavor. I really am so disappointed ☹️ I wish I could have got a refund but I will NEVER EVER eat there again.Save your money and don’t order here. China wok is the best off Harwood and Central but they don’t deliver anymore so I was trying to find one for delivery. CHINA WOK BEST PLACE TO EAT I WILL PICK UP A 1000 X from there before every ordering from MOON WOK AGAIN!?????
For the past year or so, I've had great experiences with this place. The food tastes great, it's cheap, and it's always been ready when I go to pick it up. Then today happened.When I stopped in to pick up the order I placed online, the cashier looked confused and suggested they didn't take online orders! I showed her the website and she looked at it funny and said I must be in the wrong restaurant. My next step was to cancel the order but the website has no mention of this other than Moon Wok's phone number. A man took the call; he acknowledged there was an online order system in place but that I had to talk to the manager. Of course the manager was the cashier who thinks there's no online order process!I paid Moon Wok $10.07 for a beef szechuan order and received nothing but a headache. I will not be coming back.
Used to enjoy coming here. Stopped by recently and I don’t know if it’s new ownership or cook but I definitely won’t be back. Food tasted bland and prices seem too have gone up.