Never go here!!!! I've been to this location serveral times get worse each visit. In the morning I've got under cooked cheddar jalapeno biscuits and when I've order extra bacon you would think I had asked them to remove it. The last time tonight I got a salad with no salad dressing utensils or napkins. The employees are right rude lazy and above all unprofessional. I spoke to Alize on my way out of the drive thru who said she was the manager on duty I explained my issues she hung up on me. Can we hirer a staff who wants to do the job they are getting paid for please. With a recession and prices on the rise they should count their self lucky to have a job with their attitudes. Order number 599715 3/20/23 7:58 pm cashier Precious H
I've been using the Whataburger app for about a month now. I can never go back to ordering with drive-thru or in the restaurant again. It's so easy, and the rewards are awesome. This will always be my favorite burger spot.
This was the worst whataburger we have ever been to. Our food was cold when we received it. And we ordered inside and our food was brought out to us, no reason for it to be cold. Then we paid more than we should because we were charged for the wrong meals. Thankfully my kids ate it anyway. But we will not be going back to this location.
If i could rate this place at 0 stars i would. I had the worst experience... They didn't want to make my order the way i wanted it. Which was simple, i just wanted cheese, avocado, and jalapenos on my eggs. They kept putting different people on the speaker to take my order. I wanted a breakfast platter with no potatoes and instead of a biscuit, i wanted extra eggs. They said that they could not replace my biscuit with extra eggs. So i had to order a "side" of eggs, which is weird because every other whataburger has done it with no hesitation. So after i get to the window and they give me my food. I pay 15.00. I get up the freeway, heading to work, only to find out that i had received potatoes and a biscuit and my side of eggs were in a smaaaaaall styrofoam container. Wouldn't it just have been easier to put extra eggs and sausage all in one plate? ? They overcharged me and gave me NOTHING that i asked for... No avocado, no cheese, no jalapenos!!! Never again.
My husband's favorite burger place, besides Fuddruckers. They are made fresh and the meat actually tastes good. They sometimes go heavy on the mustard, so he just adds his own. He & our sons like the spicy ketchup with their fries. I get the jr. Burger and it is just the right size for me. Seniors get a small drink for free, but you have to ask for it.
If i could rate this place at 0 stars i would. I had the worst experience... They didn't want to make my order the way i wanted it. Which was simple, i just wanted cheese, avocado, and jalapenos on my eggs. They kept putting different people on the speaker to take my order. I wanted a breakfast platter with no potatoes and instead of a biscuit, i wanted extra eggs. They said that they could not replace my biscuit with extra eggs. So i had to order a "side" of eggs, which is weird because every other whataburger has done it with no hesitation. So after i get to the window and they give me my food. I pay 15.00. I get up the freeway, heading to work, only to find out that i had received potatoes and a biscuit and my side of eggs were in a smaaaaaall styrofoam container. Wouldn't it just have been easier to put extra eggs and sausage all in one plate? ? They overcharged me and gave me NOTHING that i asked for... No avocado, no cheese, no jalapenos!!! Never again.
It's a hit or miss. This time it was a miss.I ordered a double whataburger w cheeseI received lukewarm -cold meat patty. I was disappointed coming from our of town, i made a special trip to that particular location, but it wasn't that great as part experiences.Maybe next time, maybe!
Explained how I wanted my burger and after the cashier repeated it to me and she started putting it in on the register she had it wrong. Took it back and told her again how I wanted it and it was wrong again. After all the waiting I couldn't afford to wait for another remake (lunch break). I just picked it. To say it was busy the fries weren't fresh either.
I have been sitting in the drive thru for 20 minutes and no one has taken our order. We decide to leave and you have to stay in line. Now sitting beside a vehicle the hand them the food and 10 minutes later still sitting here. Do not come to this whataburger if you want to eat. If you just want a place to sit and wait....
Decided to go inside and order since the drive-thru has been taking longer than usual. This place needs to be deep cleaned something bad. The drink station was filthy. Sweet and kind manager though trying to rush to get my order out