Hamburger Depot

4095 Dowlen Rd Suite B, Beaumont - 77706
53 reviews
Hamburger Burgers
(409) 898-1000

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My order was ‘A single patty cheeseburger with swiss, add mushrooms… no condiments, no veggies… just a burger with swiss cheese and mushrooms only… onion rings and a drink… a simple meal, right?? $16 later, I’m charged for a Mushroom Swiss burger, that would include condiments, grilled onions, lettuce and tomato… there is a difference of nearly $2.50 for toppings I don’t want and didn’t get… when I said, I ordered a cheeseburger with swiss and mushrooms, only… she said, no, you ordered a Mushroom Swiss burger… that’s ridiculous. She hands me a ‘receipt’ that no one can read (waaay PAST time to change the ink!)Since I walked on waiting on a to-go order, it didn’t bother me when it took several minutes for anyone to notice ‘a customer’ in the completely empty dining room/counter area… but they didn’t know that, nor did they care to.The burger was fixed correctly and tasted very good (the reason for 2 stars) but $16 for a basic burger meal and zero customer service… now I understand why there was not a soul in the dining room at 5p on a weeknight…

Lady makes me wait before taking my order, then she finally slowly makes her way to me and takes my order, looking like she has something better to do. then she can't break my $50 bill. There goes my lunch break. If that's the service you get there, it's no surprise the register has less than $36 in it I'll not be going back.

Who is the manger for Hamburger Depot?I would like to make a complaint

Always great burgers,that's a nice size,that taste great

Best burgers ? in town!

Always great burgers,that's a nice size,that taste great

Good burgers, chicken salads, wraps, hamburger steaks.. Small restaurant in a gas station. Gas station concept kinda makes ya wonder if it's gonna be good. All in all it's a good little lunch spot.

Great burgers..

Homemade burgers made to order. High quality at either location. Burgers are huge. East a meal and take a nap.