The food there is amazing. I love their street tacos.
Really good tacos ! This is the best place I’ve tried in baytown so far
Food here is amazing and very large portions
I love their burritos! The portions are huge! Quesadillas are huge and delicious. It's always packed and they are still able to get my order rather quickly.
It's the best oven grilled chicken I ever ate.The chicken always tender. The workers are always smiling at the customers. The wait time is not very long.
Honestly, I am just as surprised as all of you are after seeing why I have chosen one star for this place. Let me be the first to say, that we have been coming to this establishment many times. However, it seems like this time they were completely off! From the food, to answering a simple "5 calls" later.My coworkers and myself decided that this afternoon we were going to eat Whatapollo.Upon trying to get in contact with an employee, the phone calls did not go through. So our only other option was to order online, which was what we dreaded the most. Due to the fact that in the past, we have utilized this service; and have always come short on meals/errors. Unfortunately, we had to go this route. As you can see in the receipt attached, we were very specific on the items that were ordered.Yet upon receiving our meals, all the burritos contained what we feared the most would happened- what we did not want. ?We attempted a 5th phone call on another phone, and an answer: Eric. Eric who also was able to verify that we did not want these items on our meal. Confirmed that an error had been made. They still decided to go about making the burritos how they wanted. He simply apologized And disregarded what was done and did not offer to make it right sadly.As mentioned above the food did not have flavor and the meat was Overcooked. Charro beans contained an enormous amount of vegetables that were not necessary. It appeared to have been what was remaining at the bottom of the crock pot. My burrito, contained cheese. I was clear, that no cheese was to be added.When upon pick up, Eric was advised that the phone had been off the hook and wondered why he did not pick up. His simple response was that he could not not hear it.Again the place in the past has been amazing. Not sure what's going on. However, if you're going to offer a service such as online ordering. Please think this thru before you do it! Whatapollo-Please follow through with completing simple and specific instructions.On top of that, to put the cherry on top. You get an online fee of $1.50..... Had you all answered the phone would we have been charged for this too?
Great local place for takeout. It's all good.
Been a huge fan of Whatapollo but recently their quality went way down. The past 3 times we’ve ordered their chicken it has been undercooked, in fact we had to finish grilling it at the house. Stop hiring high school kids who don’t care about life or quality.
This place should have 5 stars! Love this place! Food is so good! Oh and I don't speak Spanish and we communicate just fine and they're always fast. This place is my favorite place from Texas to Louisiana!!!!!
Great hole-in -the-wall place that services burritos and tacos. Their burritos are pretty big and very delicious. My wife always gets their quesadillas which are also pretty good and flavorful. I've taken a few coworkers here and they've all been satisfied and went back. Of course you can't forget the hot sauce - theirs is great both red & green. Hope this place sticks around!