You know I’m not big on leaving negative reviews but I’ve never felt it was so necessary before my experiences at this McDonald’s. The Hispanic lady gets irritated when she can’t understand the order and takes out her frustration on the customers. No one talks when you’re waiting at the counter to pay. They all just walk by trying not to make eye contact. Terrible customer service. The only reason I come here is when I’m not feeling like going to Alexander location
Came here around 3:30am and ordered a Frappuccino. Turned out machine didn’t work. I was asked I would take a coffee instead, I said yes. Well the manger fixed the machine while grabbing the coffee. The two employees and manger agreed in giving me coffee and Frappuccino altogether. Everyone was honestly really cool and haven’t had something like this done before for me. 10/10 for those 3 staff on 4/18/22 @ 3:30am.
This place is such a let down. It's the drinks. They can never blend their smoothies right. I've been coming to this location sporadically out of laziness but no more. Every time I go and get a smoothie they leave big chunks of I've and u can tell the mixture didn't blend fully. I would rather spend the extra time and go to the one o. Alexander Dr they never do this.
I would give a 0 if I could. They completely messed my order up. I asked for a crispy chicken sandwich meal. I even specified the number. He gave me a hot n spicy meal. He steadily rushed me saying are you done are you done. I asked him to repeat the order because I saw my meal was wrong on the screen. He refused for at least a minute having me sit there and wait till he read it to me on his time. On top of that it's lunch time. Not busy so I know it doesn't take 15 minutes to get food. I know they purposely let it sit because the food was on the verge of being cold. It's just bothering that this McDonalds is always messing something up.
This place needs to get it together. Took over 20mins to get food- ordered at 10:07 and got it at 10:32. There was a line at the counter none of the workers were even acknowledging. I watched more than one employee walk by them and not say a word. There was trash on the floor under several of the tables. DO BETTER.
Hash browns are actually fresh at this location god bless. Staff interactions range from neutral and businesslike to super nice, this is a great location
Wait time is long. Food is always wrong. They treat you bad for their mistakes and your lucky to get everything you ordered. Food is cold. They always forget to ring something in. Worst place
This place sucks!! The service sucks food was not fresh even though I asked for cook to order AKA Special requests. I used to work at McDonald’s and loved it for the rush. Y’all need to be retrained. Will never come to get food there again.
Got breakfast. Ordered on the kiosk. Was ready in like 45 seconds. Cant really give it less than 5 stars.
You guys need a better manager and team at night shift because night shift has a really bad attitude and wouldn't take my order through drive thru speaker. Then at that with a long as line.. this is ridiculous.. oh and can't forget I got yelled at by manager for no reason..