Renee is the best at this location we always ask for her when we come always takes care of us!!! she has great customer service!!!
Renee is the best!! Always the best service with her!
We come here regularly and always have Renee take care of us, she's the best and always makes it fun. Never had a complaint
This was my second visit to this mambo's. The first time was shortly after they opened and it was not a pleasant experience. This time was better but still had to wait nearly 20 minutes for someone to attend my table. The food was good but was half the portion size that was advertised on the menu.
Food was good, but service absolutely TERRIBLE! We waited 20 minutes for drink order to be taken. Manager came out screaming about how she paged our waitress 3 times. Manager proceeded to have a lengthy conversation with her "friends" seated next to us. Manager could have taken at least our drink order instead of making us wait. It was extremely rude! Waitress seemed a bit frazzled,n as if we were out of her section. Later on, a very large group came in to eat. Low and behold, the entire group didn't even get their behind in the seat before their drink order was being taken. Moral of the story is, small parties aren't high priority because they think you won't tip well. I worked as a hairdresser for almost 20 years. I am probably one of the best tippers out there, and I dislike giving bad reviews. I own my own business and really strive to please my customers. I hope that this review, although on the negative side, will make a positive impact on the way the staff addresses customers in the future.
Came in for lunch and was immediately waited on which was nice, our waitress Elizabeth was very attentive and friendly. 2 stars for that. 0 stars for the extreme garlic overload on the crawfish platter...it was extremely overpowering to where my husband couldn't even finish what he had ordered so, money wasted. I had the Monterrey Chicken which was ok, no sauce to dip it in, so that lost my interest. The frozen lime maragrita tasted like plastic and like there was no tequila in it. Will not be back again.
Vanessa is an awesome waitress. Very attentive, kind and friendly. Took the time to listen to our needs and went above and beyond to make sure we were taken care of. Will definitely be going back! Food was delicious as well!
First time to Mambos! Everything tasted wonderful the servers were very friendly and very inexpensive I came home with practically all the rice And plan on going back before I head back to Florida!
Everything is mass produced and overcooked. Not to say it wasn't OK. Soup was OK. The lobster was overcooked and dry. Mounds of fries. Get the mambo sauce it was really good, the scampi was plain.
Not anything I could’ve ever expected. I thought this would be more like a beach bar in Cozumel. The ambience was more like a South American cafeteria on the beach. Highlight of the night were the oysters on the half shell were massive and an excellent flavor. The bacon wrapped shrimp was yummy. The 15 shrimp mambo style or small shrimp drowned in grease. Overall good for a South American cafeteria but not quite the level of salt grass next-door.