great food and fantastic customer service
I took the family on a Saturday for dinner and we got there like around 8:30pm more a less. They were trying to figure out were to sit us because the manager came to tell us that he only had to servers working. We finally got a table and ordered. They took 1hr or more to serve our food and the only reason we didn't leave is because it was late already and we were craving wings. Even the manager was running around. Close to the hour of taking our order another guy comes out from the kitchen to ask us what we had ordered. Fifteen minutes later he comes out with our order. The guy at the front was not helping at all when he was not busy. I saw people get up and serve there drinks. They had not enough employees that night but the food was okay. We ended up leaving the place close to 11pm.
My and my friends have been seating for over two hours out here and Everyone else have been served, and the server blame the kitchen stuff, We also talked to the manager.Terrible customer service Here
Stood at the greeting desk for over 10 mins with no one acknowledging us, even with a female server coming over and working around and next to us. Never said hi or asked if we've been helped or anything. If my buddy and I weren't so hungry, we would've left.The server/bartender was friendly enough, but didn't really listen to our concerns. We asked for a recommendation for an appetizer that wasn't very heavy since we still had a 2 hour drive ahead of us and he recommended the loaded nachos or sampler platter. Those are large, heavy items.
I am up and coming celebrity and no I am not crazy!!!! I came to this location to get my family some wings and they had the cooks PLAYING with a dog in yhe lobby area!!! Not only did they have a DOG around other people and their food scratching and sneezing.. But the manager and the EMPLOYEES were all there playing with it!This was an outrage and on top of that they got my order wrong TWICE!!! AND TO ADD INSULT THEY OFFERED ME A COMPLIMENTARY DRINK FOR THE ALMOST 40 MINUTES I HAD TO WAIT... SMH BE CAREFUL WHO HANDLES YOUR FOOD AT THIS LOCATION!!!
Had fun eating really hot wings an drinking .the drinks are limited tho an the bar tender didn't know how to make some of the drinks.plus she was new at that location but claimed she been working at other bars . But other then that had fun.the bartender did not a a bra on did tend to make me a little uncomfortable while she was talking to my boyfriend. But thats just me?
I'll keep giving my business to the competition, because I don't believe I've ever been satisfied with this location. I get that there are bad days, but I've given this restaurant multiple chances to get it together. No one is ever up front for a pickup order (waited 25 minutes for someone to come up) cold wings and soggy fries.. to them claiming they did not receive an online order (twice) to ALWAYS having rude staff (to a degree, I understand because it's hard in the restaurant industry) but by looking at these reviews, I see one thing has not changed, this place is still struggling to keep staffed and to provide quality service and fresh food. Y'all should work on that or just shut it down. Because at this point.....??♀️??
Yummy burgers and good spicy chicken! Clean environment.
really chill layed back server helped me order take out would 100% go back. Also loved there mango habanero wing really spicy but thats why i loved it!
Just got off work was looking forward to enjoying some wings but wait no buffalo wild wings cant honor their hours of opperations cause they closed 2.5 hours earlier than they were supposed to. if yall cant honor your hours why even have hours extremly unreliable i will never be dining with bww as long as they continue this absurd way of doing buisness. extremley upset