The chicken in the Special Chicken Biryani was obviously previously frozen chicken strips or boneless wings. I used to go to the northwest location before I moved and loved it. Very disappointed.
Price on beyond menu app is jacked up. Ordered paneer chilli.. it's like paneer in curry. The paneer are not even coated. No vegetable in paneer chilli.
Very disappointed in the quality of food and service that has happened with this restaurant. We ordered food that took way too long to be made, then when it was ready it was all in to-go containers on a tray waiting for us at the counter. The person behind the counter just rang a bell and yelled "self service" for us to come get our food as another table was having theirs delivered by a young a young lady working there. (And she kept tending to them through our visit there).We weren't offered water, but by the looks of it we would've had to pay additionally for bottled water anyway. Everything they "provided" was disposable utensils, and paper plates. Before the pandemic all the items we ordered would've come out to around $45 before tip.After the price hike of everything due to the pandemic and the included gratuity (why did we even tip, nobody was serving us and we didn't even get real dishes and silverware, or a glass of water?!) everything came out to almost SEVENTY Dollars. I am all for supporting whatever finances needed to maintain the small business but the quality of food has dropped significantly,(the food was not as great as I know it has been, not even close)you took your service staff away, and I can't even get real utensils to cut my food with.Needless to say I will not be returning.
Had very bad experience placing take out ordered with them. They screwed up my order big time and they said they will fix it from time I order from them. Like I'm going to place one more order from them. The person who received my call hung up on me as soon as I started complaining. This is very bad way to create customers....... I wish I could give 0 stars.........
Not sure what happen, I love the last two times I ordered here. The top review on grubhub is mine, actually. Sadly I wish grubhub would allow it to be edited.Tonight they lied to the GH driver that they called me to let me know something was unavailable. Then when the only item showed up (the Chicken Tikka Masala), it was very oily with maybe 3 small pieces of chicken, and not enough rice to enjoy the not-yet separated sauce.
This place used to be good but now with the new Owner/Management. This is a disgusting bad restaurant, Bad quality and service. Way too many Health violations. Found human hair in my food. would not recommend anyone. Buy frozen Indian food instead.
This is a frustrating place to order. The order is never ready on time. Doesn't matter if the order is small or large, it is always delayed. I ordered a semi-large order the day before, they called me to confirm the order and somehow it still wasn't ready. Just annoying to wait for food every single time. This is the last time I order from this place.
The food is good and authentic if you can get past the TERRIBLE customer service. I don't know what happened but this place has completely gone down hill. Walked into the restaurant and no understanding of where to order. Other patrons behind us were helped first because they seemed like friends of the family. Run very disorganized. Disappointed because I really do like their dishes but I will just go to Tarka or other competitor.
Daylight robbery at this restaurant. Notice the prices on the GrubHub App and then the prices for the same items on their receipt if you call and order. This restaurant has always very poorly served it’s customers
Not a good experience. There was no one attending the dining area or counter when I came in. I had to look around for a menu. Orders must be made at the counter. The counter person's English wasn't very good. The silverware was not wrapped and lay piled in open trays. The prices were pretty high even for appetizers and I had to pay $1 for bottled water which wasn't even chilled. The food was so-so.