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Went to the ballpark yesterday for a Tuesday night game. Started the evening at Troy’s. Sat down at an open table. Waitress passed us over 6 times. Decided to go to the bar for drinks and a pretzel for our party. Spending $70+. As soon as I sat back down the manager rudely made us get up from our table because we had not followed their seating protocol. How are we supposed to know? The place was empty with seats when we got there clearly and only after I spend money at your establishment do you finally decide to interact with me easily could have told me the procedure while your waitress was actively ignoring us and instead you stick me in the 100 degree heat. Troy’s will never see a dollar of mine again.
Disappointed that at 8 PM steak special was gone but overall what we ordered instead was excellent. Prices are reasonable although choices are limited. Margarita was so so but that can always be fixed with a good cold draft. Sahira took good care of us as I moved outside in the 98 degree heat as it was too cold inside. Overall, I would go again.
Food and drinks where great! Service was lacking our waitress didnât seem to happy to be there
My husband took his Supervisory crew along with their significant others. We had a group of 14. The restaurant had good reviews so we felt okay dining there. Our original drink drink order and all the appetizers came out on time and tasted great. That's about where it ended. Wednesday is steak night and since they only have it one night a week we figured it would be good and several people ordered a steak which came with mashed potatoes and brussel sprouts. Every steak had cold potatoes, the steak was very tough and the brussel sprouts were under cooked. For those of us who ordered a burger, most were okay but several people got the wrong toppings on their burger. The waffle fries were so crispy and over cooked it felt like you were eating garlic toast. The waitress was doing the best she could and because they were understaffed, she had a couple additional tables. I'm not sure what happened but a second drink order took over 30 minutes. Many people couldn't even eat. My husband talked with the manager and expressed his disappointment. We did get our drinks complimentary but we ended up ordering food at the main bar so people could be fed. I doubt we will be back.
Went to Troy’s this past Thursday before the rangers game. Had a burger and fries. Burger was okay, a bit over cooked. Fries came with some of the bag used to package the fries in the bowl. Guess some of the bag ended up in the fryer and into my bowl. Other than the screw up on food, the service was decent. Place is a bit overpriced for what they offer, but certainly overpriced when you receive food with physical contaminants.
We thoroughly enjoyed dining at Troyâs! We celebrated our youngest sonâs birthday there, where we met our oldest son and his family. We loved the food, it was too loud to visit until the band went on break. The band was awesome though! Truly a great experience!
Great atmosphere, service was great and the band was really good!
Food is decent, atmosphere
Bad service Average food Bad band Poor managerial supervision