Wowwwww They need to FIRE the short blade hair manager their. Talking about racial discrimination. We sat there and ate and watched her greet every white person that entered & exited this establishment. But if you were Black, Hispanic, Asian etc. She just put her head back down playing around with her laptop in the corner. Totally disgusting!
Pros: they have done better in the past. Must be a manager change?Cons: there is no salt left in the gulf as it was all on our fries and roasted wings. Ordered 15 wings for 2. I could only eat 3, my wife 2. Trash ate the remaining 10. Manager (or guy with hat on backwards that acted like he was a boss), appeared always in a rush and ranked a 4 out of 10 on the customer service side. A 2 out of 10 on the supervisory side. He was telling servers what to do as opposed to asking. Fries were Luke warm at best.In summary: we will not be back to this specific store.
Very poor service. I felt as if I was getting pushed out the door. I wasn't asked one time if our drinks needed to be refilled. My server was named Tori and I hope she reads this and improves. Only reason I gave 2 stars is because the food was good and the beer was cold.
Stop by after work on Tuesday’s and Thursday’s to have a drink and some food. Chelsea is the bartender then and she’s always so welcoming and humble in every experience. She makes the visit well worth it!!
Super sexy waitress. She was very attentive. Forgot how good the wings are. The pretzel appetizer was delicious.
Picked up order of wings and they were nothing like what their wings used to taste like. Receipt clearly states ranch dressing and also paid for extra and there wasn't any. I should have been ordered somewhere else. Now there's 50 wings no one at home will eat.Update: our dog ended up eating them.
Chelsea was greatHooters charging .99 or $1.00 for a very small amount of ranch dressing to eat with wings... Not Cool. They must be making a killing on one bottle.
Always excellent customer service, short waiting period, drinks are always strong and not watered down, burgers are always cooked and seasoned exceptionally well, and they go above and beyond on the fries portion.
Had the worst experience at the location. We go once a year for a birthday celebration. 4 people in our group- 1 person ordered parmesan garlic wings and was given lemon pepper, had to wait forever to get replacement and has to settle for plain wings. Another person ordered fish and chips, it was way over cooked- said it was the worse fish he had ever eaten. No effort mad to compensate us for the bad food. Service was fair, seemed like we were bothering her. We will not be going back to this location next year. Bad food , fair service this location has gone downhill.
Literally sat for 30 mins while waitresses walked passed us. Wouldn’t even acknowledge us when I said excuse me. Don’t waste your time with this trashy place. Twin peaks has better food and better customer service.