They put to much sweet in the drink of lemonade juice and let you wait very long time for the food and waiting in the speaker before your order when there's no one in the line in driver's thru and the owners of this place they should not hired inresponsable teenagers working beacuse this kind of issues oh more they are only for a check not to do they job right dont go to this place i dont recommend it and the food horrible too
Veronica was working the drive thru and fixed my food..Gave me shrimp that was clearly old and tenders tuff as nails...I traveled from Houston texas and spend my hard earned money for overall bad service as a whole! The place look liked it could use a deep cleaning.I prayed hard before i attemped to eat it.Threw away after first bite, when i should i have taken it back. So she knew she was giving out old food before hand.
They are great. Food is hot always. I had got the wrong chicken when i asked for spicy. I came back the next day and told them and they made sure i got my food that i craved. The manager/supervisor made it easy. I usually dont go back to ask for my order ifnl it was wrong but i did this time and he did it ,no questions asked. I appreciate that!
Rude very rude! Don't eat here! The manager yelled at me for asking questions about the food! Run and go to Lisa chicken around the corner they have better customer service. Also one of the worker needed a hair net hair was flying all over the food
Why is it so hard to make fresh crispy chicken? Most of these places make big batches and just keep it warm all day, which tastes dried out and nasty when we buy it.
Customer service was great. But the chicken had a funky smell and taste. Couldn't eat it
Ordered through drive thru get my food and it’s cold barley warm and soggy. I asked if any fresh Chicken the lady at the window Veronica act’s like she can’t understand anything. Then the guy told me it’s fresh and I can ho somewhere else to eat. You’re absolutely right refund me my money and I’ll happily go elsewhere. Where the food is fresh and employees aren’t rude and can’t comprehend. and they don’t put the store # so you can’t survey but definitely file a complaint
Use to go to this place often, ordered for company events mostly. I would have an occasional mess up but no real big deal, they were always so nice. Tonight changed it 4 me. The window speaker was muffled so that made it a lil hard, but we got passed that in thought. Got to the window to pay and repeated my order making sure it was done right. Nope not right. Ok so rolling there eyes the manager grabs the bag n says it's legs and thighs. I replied no sorry i paid for mixed, I requested NO thighs. So she rolls her eyes and fixes it. So i pull to side inspect order, missing biscuits. So I go back in, they tell me the family meal i ordered don't come with biscuits. So I buy them. Mexican lady at counter had the worst attitude I've ever experienced. I asked her why is it so hard 4 people to just be neutral n not so rude n hateful. She snapped, we fixed your order. I asked if this was her 15,000 investment she spent to buy this franchise. She shook her head no. I Saud I don't understand why your so angry n upset like I did something wrong. As I walked put she said I think b you have a problem. I turned around and asked her if she said I had a problem, she said yea I stopped her n said actually I have a problem now with you, your rudeness is disgusting, and as your manager stands there n justifies it by acting the sane way is even more disgusting. I really should have just got my 40 dollars back. I got back to my destination with old heated lamp food. Had to go back out n repurchase more food that was fresh n not stale. I won't be back to this location. Really sad how hiring the wrong people can affect your business. It's not they're invested money so they don't care how they treat people.
After we got our food,When she went to give me my changeAnd it all fell on the ground.Then she shut the window and walked off. When i got home , she gave me spicy chicken instead of regular. And didn't even give me the okra i ordered. One of the gravys was 1/2 empty and it had a hair in it. My drinks were sweet tea instead of cokes. I will never go to churches again. I thought its been a while so we would try. Big mistake.
Had to wait to long in the drive thru before I got my order taken, and the teen taking my order gave an actitud when she asked my to wait an other minute and I told her that she said the same thing 10 mins ago.Also they are missing quite a few items from the menu.I thinking if places don't have certain stuff mark it in the menu outside, we wait long enough for food and still go home unsatisfied because end up ordering something completely different and didn't wanted.