The ONLY reason I am give 2 start is because the staff was super friendly. The food on the other hand not so great. Absolutely no flavor to anything! Now hear me out I understand it a fast food "Mexican restaurant" but when people talk about white people food having no flavor this is what they mean! We tried when they first opened and I wasn't a fan but it had been years and I couldn't remember why so we tried again. After spending 40 dollars on nachos we left our plates full and went to get food else where.
Haven’t been here in several months, now I remember why. Ordered takeout beef taco salads x2. Got home, had ice cold shrimp salads! Root end of lettuce was in one of the salads, will never go back. Obviously they don’t check orders before sending out
The food itself was cooked fresh and tasted fairly good. Main issues keeping two stars is the customer service. The staff was nice and friendly but I felt clueless as to the process to get my food, and condiments. Although pretty self explanatory, during a rush hour you feel rushed without guidance.
I actually had take out and I dined I'm once during my stay. I usually love Fuzzy's, but I was disappointed last few times I've visited Fuzzy's in other locations as well. That being said this particular one seemed to be off kilter both visits. The line at the ordering place was not really very long, but apparently the cashier/hostess was training someone and seemed like she didn't even notice the few customers standing in line waiting to order. So it took super long to get service. Once order was taken it came out Luke warm and the order was wrong. I didn't go back and try to get the order corrected because I didn't want to wait for the training session still going on to get my order back, so I just ate it. But the place seemed a little disorderly and the employees paid little to no attention to the patrons. When I ordered take out they didn't include any condiments that I specifically ordered and listed in special instructions box. When I got the food it was cold again and bland....it just didn't seem like Fuzzy's to me. I will return to the Fuzzy's in Abilene that I frequent the most and the food is good and the service is top notch. Anyways, I. Amarillo I'd say there other places I'd rather visit than this location.
Asking the staff how they're doing, is apparently not worth their time. Don't seem to understand the difference between order prepping and order delivery. Drinks are never ready for delivery services. Thinking about the amount of times I grab my steering wheel after any number miscellaneous activities and than filling your cups should be concerning to everyone involved. Remembee driver aren't the ones required to have food safety licenses..
I made an order from door dash and my chicken quesadilla was burnt and dry. I called up their spoke with manager she was extremely helpful and replaced my order. Now that’s what I call great customer service.
Me and co-workers work nights and randomly go to fuzzy’s after work…. Today I ordered a Don Julio margarita, and a modelo michelada,,, absolutely delicious… oh today was also the first time I ordered drunken pig( its borracho beans, topped with pull pork with pico de gallo and chips… omg the bomb! I absolutely recommend it, especially im cold weather, will warm you up nicely.
I try and get in at least a couple of times a week for their breakfast burritos. This team, especially Sara, take excellent care of me and my good is always hot and delicious. Thank you all for the great experiences.
We love Fuzzy's, and we love our favorite bartender Sara! She is knowledgeable on their food and drink menu, very attentive, and friendly! It's one of our favorite patios with great prices on tacos and drinks!
We love fuzzys! And Sara gives the best service! We love going in for breakfast and having her take care of us! Thanks for the great food and cold beers!!!