I don’t write reviews often. I moved to Alvin about 6 months ago and knew I would love having a wing stop down the street. I have ordered at least 6 times. For one, they start knowing my exact order every time I call, since we order the same thing every time. Two, the last I went in to pick up my order I met Beau. He just had an awesome attitude even though it was 10 pm. I lost my receipt and couldn’t do an official review but man, his energy was electrifying and put a smile on my face. Me and my husband talked about him and how he is really going to go places, simply for his positive outlook. Thanks Beau for making our night. Also, I would recommend getting the wings extra crispy, they give every bite a crunch but keep the wings really moist still! So far this location has not done me wrong, and I hope it doesn’t, we take our wings seriously!!!!
I had an incomplete order when I ordered delivery, 16 classis wings had no sauce included. I called up there and they after some time of me explaining things, the guy who I talked to went back and fourth relaying what his general manager was saying and told me they would issue me a partial refund for my order. They wouldn't tell me how much. I never got the partial refund. I've tried to contact someone else by using wing stops contact form and no one is getting back with me. So someone please get back with me, issue me the refund for 16 classic wings, or I'll have to dispute the whole transaction with my bank and request a full refund since only the people who work for this company can issue the partial refund. My order was over $60 so I'm sure the company doesn't want to lose that much money when I'm willing to take a partial refund just for the incomplete items in my order.Thank you.
Customer service is fantastic! They are always giving you new ideas on what to try so helpful. Great food. Can't complain about anything. Love this place.
It was disappointing. They say cooked to order but mine arrived well before the time they told me and they were very overcooked, almost as if they just reheated old ones. They also don't let you dine in. I can't recommend.
Dry wings with barely any sauce. Didn't get my basket of fries or drink. Won't order again.
Just picked up my order and it’s cold.This is like the 5th time I’ve ordered from this place and every time is sucks. I guess for now on any time I want decent wings I’ll have to drive to the Friendswood location.Customers shouldn’t have to reheat their order when they literally just picked it up not even 5 minutes ago.
Front staff is friendly and quick. Lemon pepper wings are pretty darn good.
Pretty good food. Made by order. Fresh and tasty.
The best service and hospitality in town!
Wing's were amazing today. The whole staff was very sweet. Especially the one named Nick.. Will be back.