Great food, great people, and sadly ok service. Popped for a quck bite and they skipped my order, forgot an item.. Took longer than expected... I suppose if you're in a hurry and accuracy is not the best. If you have extra time, still some awwsome tasting food.
Mon., 2/21/22, 7:45
This location is very unorganized and unprofessional. I call the location the night before and spoke with Steven at this location to ask about separating the lettuce and tomatoes from the sandwiches so they don't get soggy and he assured me yes they can do that. States just need to place the order and he will make a note because there is not a place to really edit that specifically when placing the order online. So I call two hours before picking up the order because Steven told me to to just ensure the veggies are separated. I call speak with one gentleman and he's not for sure what order I'm talking about, then Steven gets on the phone and he says yes I remember your order it will be ready pick up time 4:15/ 4:30 everything will be done. I arrive at the location to get pick up the party tray of 30 sandwiches and they give me the wrong order and says I think the last person just took it but let me call them so they can bring it back. "Wrong thing to do when we're in the middle of a pandemic." So they State they don't have my order because their manager didn't print it off before he left so I have to sit there while they quickly make my sandwiches and don't have two types of sandwiches that I order and paid for last night online. This will be the last time I ever order anything from the Jimmy John's location off of Exchange Parkway in Allen Texas.
One of the best sandwich shops I've ever been to and great service!
Fresh bread baked on site. Staff happy & pleasant. Staff sometimes sings with the restaurant piped in music! Enjoyed!
Great freindly staff quick and professional sandwiches always taste grrrrreat!!!Great Team.
We frequently visit this JJ location and they’ve never messed up an order. We are so happy with their consistency in making a good, quick sandwich. The team is always friendly in the drive thru. Just wish they were more consistent with their chips. We’ve visited 3 times in the last month or so, they’re typically out of BBQ or Jalapeño chips. Hoping to see this change because we love this establishment!
Slowest Jimmy John’s location I’ve been to. Waited in drive-through for 20 minutes to get my one sandwich. What happened to “freaky fast”??
Normally Jimmy John's is good but now they've gone way down hill and maybe it's just this location. Last time guy handed me a sandwich that the bread was a brick. This week guy goes to hand me change and wipes his snotty nose all down his hand and arm then hands me change. What kind of unsanitary practice is that. Common since goes a long way being sanitary. Also freaky fast has turned to freaky slow. 30 mins to get 3 cars taken care of and what I could tell they each had one sandwich. Step up your game Jimmy John's. I won't be going to this location anymore for sure.
I have been to this store 4 times in the last 2 months and they have not made my sandwich correct any of the 4 times. I have had to give it back and have it remade. What a waste of food. If they would only do it right the first time. They don't pay attention to what they are doing. They are too busy talking and horsing around with each other.