Oh no!! Where is Mario? Where is the bathroom guy? Where is the Time Machine? OMG it’s an end of an erra. This was the spot for the longest. For many many many years. But the staples are gone and sadly this will be my last trip to Sherlock’s in Addison. Sherlock’s was host to my youth. I went through everything with them and that why posting this is so so so so so sad
This was our go to bar for years pre Covid. We would meet big groups of friends, have meetings, watch live music, eat, hang out, celebrate friends’s birthdays, etc. We have a lot of great memories at this location. We finally came back after 2 years and it has changed so much!! The service at the bar is absolutely horrible!! The younger bartender on Sunday late evening, 4/24/22 was so unbothered and made it obvious she didn’t want to be there. It was obvious she was having a bad night because she was complaining to what seemed like her manager about a patron. Well she definitely took it out on customers she was serving. The beer we ordered was completely flat and when my husband nicely asked if she could switch it out, she was annoyed instead of understanding. My husband never complains and as a bar owner himself is really understanding, but he commented how impolite she was. Didn’t even want to bother trying to order food. We definitely won’t be back. So disappointed. The atmosphere wasn’t the same at all which is understandable on a Sunday but I expected better considering how empty the place was. I will mention the doorman was really nice and was the only welcoming staff in the entire place. To add insult to injury, The server working the floor came behind me at our table, without saying anything, slammed a stack of glasses she was carrying into my glass to pick it up. WeDidn’t bother staying after that, and walked to Vidorra which was so much better on so many levels.
Went in for a quick food and drink on a Monday. Very lively for a Monday with hip-hop and rap music. Food was surprisingly very good. The drinks were okay, asked for a woodford and coke and was a little to sugary tasting. Security at the door on Monday so I’m sure it gets even more full as the night goes ok but headed out around 12am which already had a good amount of people there.
We've been here before many times, but the last time was before the pandemic and lock-downs. Things have changed for the worse.When we arrived, the door guy was nice enough, maybe a third of indoor seating was in use, staff were visible, nobody seemed hurried. And yet we were seated for about 8 minutes before any staff asked us if we wanted menus or drinks. Strike one.The server did not know of any local craft beers even though the menu said "ask staff" for current selection. She did not offer a beer menu, either. She is either untrained, or does not care about doing her job. Strike two.We ordered beers from the food menu and told our server we would be eating, too.We waited more than 15 minutes, but our order never arrived, our server did not return ask for our food order. Having waited over 23 minutes without any service, we decided to take our business elsewhere.One can only guess why our server choose to ignore us. Our collective wager is the R word, specifically. Her body language, facial expressions, verbal tone, wilful ignorance when asked a question, failure to find out the answer to any question she didn't know, all add up to her dislike of anyone that doesn't look like her. She should not be in the hospitality business.I doubt we ever return. We sure won't be recommending this place ever again.
We brought three kids here on a Saturday night. We had fish and chips, a hamburger, bangers and mash, fried pickles and potato skins and chicken wings. Every thing
I am a ferocious introvert and dislike going out very much but I enjoyed myself here. The crowd is mixed in race and age and I know you are not supposed to say that but people need to know that and it was very nice to see people from all different shades and ages all together having a nice good time. The DJ was really good and it was some fun music and I felt very comfortable. I went there on a first date and he turned out to be a nightmare but not Sherlock's. Sherlock's is nice and this is coming from somebody who dislikes going out a lot.
Our waitress was very rude after we asked to split the check. Service was mediocre then just got worse. For some reason she couldn’t figure it out…and when she did attempt to fix she would put the new ticket on the table and just walk away. This happened twice. I had to get other members of staff to track her down to come back and explain as the tickets were still wrong. When we finally did get it figured out and were figuring out cash she just rudely walked away from us mumbling under her breath. I had to ask other members of staff again to track her down so we could pay. I like this place…but doubt I‘lol be back anytime soon. It shouldn’t be hard to split a check…
Been coming here for years, but this was my 1st time popping in, since COVID. Happy Hour drinks and prices are still awesome, but it's just not the same without the live music side. Not sure if that side opens up later in the day or not. If not, I hope that changes soon.
I frequent here on the weekends and the music and happy hour makes for a great place to hang out. Gabby is usually my server and she’s fantastic!
My experience here is amazing every time. Especially, when Chandra is your waitress, you'll never have a bad time. The service is prompt, professional, and perfect down to the last detail. The security team makes the environment friendly and welcoming all while not neglecting the safety of the guest. Well ran establishment. 12/10 everytime.