We went to Logans for Father's day. However they weren't busy. Our food took a little long to come out, no big deal though. However, we ordered the potato skins, they came with the sour cream but not the ranch that's included. I asked the server for the ranch. She never brought it. I asked for sweet and low twice and eventually had to go find it myself from the bar. I was only given one refill and never offered one. I had to constantly ask. I ordered the French DIP. The cool thing about French dip sandwiches are that they are supposed to include the DIP. After asking for it twice, my wife finally had enough and went to the hostess to see about getting some. Now the time to pay comes, we had separate checks so we hand her a debit card and $100 cash. 20 minutes goes by and we go looking for the server, and see her in the back area, leaned on the counter playing on her phone. We wait another 20 minutes and finally have enough and go to the front counter to pay. We ask to speak to the manager, and he takes our checks and runs the payment himself. Nothing comped, nothing offered. Not even an apology. The food was mediocre at best. And the service was TERRIBLE. Don't waste your time coming here.
Waitress was very good. Sirloin steak ,not cooked as ordered. Returned marginally acceptable. Steaks were tough. Over priced. Baked potatoes cool,microwaved, butter would not melt. No returns for us.
Food and Service is Great. Got charged twice on my card for the meals on the same day close to the same amount. Asked the man that appeared and said he was the Manager to reverse one of the charges. Gave him detailed printout of both within 30 days of data of service. NO REFUND. SO, watch your credit card. The food isn't worth twice the price. IF it was more money ($60 ) I would spend the time to make this "manager" regret blowing me off on a refund. Instead My hope is someone at Corporate gives me a call...
Excellent food and service! We had lunch there. My husband’s grilled meatloaf was outstanding! Added a grilled chicken breast for myself which was tender, juicy and very flavorful. Salad was fresh. We will definitely be going back! I highly recommend.
Food ok. Service sucks. This place probably would have been better off to stay closed. I don't know if they are under staffed in the kitchen or what, but on a Thursday evening at 6:45, we walk in. It is not that busy, no wait, get seated right away, awesome. Wait a few minutes, server comes by for drinks. She delivers 2 of 3 within minutes. The third , nothing fancy, a flavored tea, takes over 10 minutes. It only comes out after i ask the server where it is. Her response "bar tender ran away." Order or food at 7:00. We wait, and wait, and wait, and wait. Food finally comes out at 7:45. Keep in mind place not full. Plenty of open tables. Took longer to wait for foot than to eat food. Only conclusion kitchen and bar needs more staff.
Website advertises early bird special for 8.99 don’t have such a thing. Advertises brewsky and burger, don’t have such a thing. Advertises two meals for 15.99 no such thing. Food was ok but not as good as roadhouse for the price. Their honest at least at roadhouse.
I’m always pleased with the food, and it’s a cheaper option than other steakhouses in town. Every time I go to Logan’s, I ask for Vanessa’s section, she is in my opinion your best server.
Waitress was very sweet, but not very attentive. Crab cake appetizers were good, as were the rolls. We ordered the Logan sirloins medium rare... both steaks were horribly tough to chew, no flavor at all. They did agree to take at least one steak off the ticket. The manager that was informed of our meal mishaps made NO effort to come and talk to us. Truly disappointed overall.
Pretty sad when hubby & friend are done with their dinner before I even can get my first bite???♀️? ordered a sirloin done medium and it comes out rare..send it back and it still comes back rare...send it back again and now it's well done??♀️I must be on a see-food diet..see food while everyone else eats ? Now waiting on a freshly cooked steak....we will see...to be continued ?Well 4th time WAS NOT the charm? I'm done? but the steak was not?The manager did comp the ticket and him & server did apologize...we did give the server a tip for trying their best
Upon entering, i went straight to the restroom it was so dirty and nasty the smell was overwhelming when i told the two hostesses that were on their phones they didn't care too much their phones were more important. Waitress was extremely rude. Never checked on us. Order was wrong,(wanted no rice with the grilled shrimp, had told her we didn't want it, she told us it didn't come with it) and she just slide the plates on table saying I guess it does come with rice, instead of correcting it, she just looked at me and walked off. The grilled shrimp was still ice cold, even the stick was cold. She never came to check so had to find a manage who didn't seem too concerned about the rudeness or lack of service. The tip went to the sweet bubbly Waitress that helped us without hesitation even though we were not in her area. She was the only friendly employee we had seen