The last 3 times I've ordered cheesesticks for my 3 year old... I've asked them NOT to forget my garlic sauce never fails but I get charged for it. This last time I literally told them to make sure it was in there and guess what NOTHING AGAIN! NOT to mention had to wait almost 2 dam hours to get cold dry cheesesticks. Don't bother trying to talk to a manager they won't answer. You won't get my services EVER AGAIN!
Ordered a large pizza and a 10” cheesy bread a two liter and a 20oz drink. An hour later, food was delivered by door dash without drinks. Subtotal was different on drivers screen than what I was charged. Delivery came from different location from one I called. Employee starts to inform me he can’t refund my money. I tell him to just send me the drinks I paid for. Over 25 minutes passed, I call back and a different person answers and says they weren’t told to send out drinks. Now at 10 pm I have to go out and buy my own drinks from the market and come home to eat cold pizza. Very sorry excuse for customer service. I will not be buying from papa John’s in the future.
Apparently answering the phone and taking an order is to complicated for the kids working here. Manager needs to give them all drugscreens because they all seem high or just plain dumb. Pathetic
Terrible service. Okay pizza. Racists workers. Had to wait 15 minutes for my pizza that was already ready sitting right in front of me because the white couple next to me had were “waiting 15 minutes for their pizza.” I was ignored for 15 minutes after asking twice for them to just hand me my pizza that was already done and paid for sitting 5 feet away. The workers also had the audacity to get an attitude with me. If you’re black you will receive terrible customer service here. Never going back.
The delivery guy couldn’t take my payment and asked me if I had weed to trade???? They supposedly were closed and tried to tell me it would be 2 hours. It was a good time negotiating!!!!!
Terrible service. Okay pizza. Racists workers. Had to wait 15 minutes for my pizza that was already ready sitting right in front of me because the white couple next to me had were “waiting 15 minutes for their pizza.” I was ignored for 15 minutes after asking twice for them to just hand me my pizza that was already done and paid for sitting 5 feet away. The workers also had the audacity to get an attitude with me. If you’re black you will receive terrible customer service here. Never going back.
Will definitely not order from this place again, while waiting saw worker stroking his beard with his bare hands while preparing pizza's. Immediately canceled my order. Beware unless you want and extra topping of hair. Really disgusting!
My son works for this store and he thoroughly enjoys coming to work everyday. All his fellow employees are so nice. They truly work as a team.
I ordered a pizza online at 3PM today for delivery at 5:30. The order was delivered at 6:15...45 minutes late. This might be acceptable had they not known 2+ hours prior to delivery. The only reason I'm giving them a 2 is because at least the pizza was warm, and order was correct.
2 hours go by and I get a picture of my late pizza to another address. Save yourself and do not order.