Papa Johns Pizza

739 Dolly Parton Pkwy Ste A, Sevierville - 37862
151 reviews
Pizza Chicken Wings Fast Food
(865) 429-4455

The pizza and cheese sticks were great! The people were friendly and efficient. Could not have been better!

The pizza was great and the new managers are awesome I give them 5 stars no doubt

HORRIBLE!!! HORRIBLE!!! HORRIBLE!!! I’m not sure if there’s new management or what, but papa johns, in Seiverville ,has been getting worse and worse… this location use to be best pizza in town and now it seems they are cutting corners (and toppings) and it definitely shows in the product. I use to work at a papa’s and I know that there skimping on toppings and especially cheese, which is what always made them the best. I spent $35, plus a tip, on a carry out pizza and cheese sticks and ended up throwing it away!!! If I could give them a 0 rating, I would. I won’t be coming back again!!!!

Food was delicious once I finally got it. Waited several minutes at the restaurant to pick up once I paid. Three people in front of me already got their orders and mine was clearly ready and the cashier still wouldn't get it for me after I told her repeatedly my name. Also asked several times to get garlic sauce and was told the garlic sauce was in there. 30 seconds later, ended up coming back in because it wasn't garlic sauce. Overall not pleased at the service, food was good, but took too long.

The customer service I experienced from this location today was beyond any I’ve ever experienced. 10/10 recommend based on that alone - but the food was great, too.

love the pizza and the pizza options. if they would only deliver 1/4 mile further then I'd call them.

Best Papa John's we've ever had. Meatball pizza was great!

Our delivery driver Dewey was awesome!! Service with a smile

I ordered my food ahead of time . When I went to get it no one greeted me, they got my order wrong and I had to bag the food myself. Dont waste your time with this location.

I ordered on line at the Sevierville location fir pick up. On my way I called and spoke to Rachel, I handicapped and on oxygen. I was paying cash when I got there and asked her if they could bring it to my car and let me pay at my window.. not only did she herself bring it out but, she was so nice my food was super hot. She had a great attitude and was professional. My food when I got home was still hot and it was very very good. Would recommend this location to everyone.