Took my son here to eat after an extremely hot day pressure washing. My first time eating at Zaxby's. I absolutely love the way the inside feels like a restaurant. I was informed that this place is a fast food joint. WOW. The food was 4/5, service 5/5 and cleanliness 5/5. Fried pickles were delicious and the Z sauce excellent. Chicken not as good as Popeyes but close.
Rhonda needs some training in the customer service area.After commenting that this was my first time ( and last all in one visit) at Zaxby’s, I ordered two meals and some sauce.No mention that it came with sauce was made.Nope.But, as one might expect, I’ll just give you sauce and charge you for the ones you asked for.Got me. That’s okay, I can afford it.That was so uncalled for and so easily avoidable.I can’t believe that the franchise holder allows bad help on his service counter.Better to run short staffed.
Good people, clean restaurant, but the reason I come here was strictly for the fried mushrooms ? and they "NO LONGER HAVE FRIED MUSHROOMS " thus why the restaurant was empty with just a few people, because they must Not have what people want. We can get chicken ? anywhere, and it's a little expensive here. Even the Cobb Salad ? that I got, only had have of the Grill Chicken ? that it suppose to have. We can get chicken at Slims Chickens ?, Party Fowl which is better than the other two, but the top Best of the Best is Hattie B's. Don't even look at Prince's Hot Chicken, way... Way... WAY toooo much Salt on Everything. At least the one on Nolensville Pike. Look it's simply: Lebanon and Mt.Juliet area Slims Chicken, Old Hickory and Donelson area Party Fowl, Down Town Nashville and I-440 area Hattie B's. In the event that you have out of town guest,... STOP... make yourself look Great and make the drive ?, No matter how far, to Hattie B's, never... Never... I mean NEVER have I had a bad experience in my 20 plus times gong there. Enjoy and Do Not get "Shut the Cluck Up" Chicken, unless you can eat fire ? or eat Habaneros Peppers ? raw with skin, seeds, & steam am all. Start light and move yourself up as you go more often.
Drive thru line is always ridiculously long for no reason because my food still came out tasting like it had been cooked earlier in the evening . I get that we may be in a shortage of people wanting to work but when it takes nearly 30 minuets to get food and it still be sub par just go on ahead and shut the store down .
Make sure you check your food before you leave or make sure that they let you know if they discontinue an item. Drove all the way to work only for my order to be wrong and had to drive it all the way back to get my money back
This zaxby’s is always so busy, but totally worth the wait. The new blazin garlic sauce is delicious and who doesn’t like their toast ?
Clean nice quiet location. Friendly staffs . Always stop by to get me a ( Blue ) salad blacken chicken. I usually add eggs to top it off. Sometimes I get the wings/tenders with fries. The club chicken sandwich is good to.
The chicken here is good but the fries are the highlight. Most places don't serve crinkle fries and they definitely don't have the seasoning that Zaxby's has. The sweet tea here is brewed and made right (with plenty of sugar)!
Food was great . Young guy at window needs to be taught how to talk to customers . Didnt say how much or anything when handing out food.
Lines too long, workers acted like they were on drugs, then we didn't get our sause for our chicken, the boy handing out drinks to this women in front long after he had given her food and drinks. We sat there another 3 minutes while he handed out more drinks