Seriously done coming to this location. I would rather drive to Donelson or Mt. Juliet to get decent service. Went into three different stalls all of which were not working. Had to circle the building to find a stall. Every other stall was taken by other customers and three were taken by employee cars. Meanwhile the actual employee parking was empty. Then while ordering the guy kept telling me "Yea it cut out I can't hear you." Then when it was time to pay the screen is blank and I had to wait for our server to arrive which took over 30 minutes and we only ordered 3 shakes. Once the server did arrive she acted like we were impeding her smoke break and blamed me for going to a stall that doesn't work. She left to use another stall to use my card and ended up having to go to two different stalls before being able to process my payment. When she returned she said "Here!" and kind of shoved my card/receipt at me and took off. A few minutes go by and we see another server come to the stall next to us at a WORKING stall and stand for a smoke break. I'm done.
We went to park & eat at the Mt Juliet location, sat in our car 15 min. after pushing the button, and finally, a lady came on to tell us no parking - it was closed. So, we drove to the takeout to ask for our 2 drinks, but the woman wouldn't come to the window after seeing us there. Then after 5 mi pass, she opened the window & told us we had to go back to the end of the line because by then, people were behind us. She told us to move our car to the back or leave. We had been there for 30 min total and she ignored us for all but two. Drove to Hermitage, just as rude there twice! We won't be going to any more locations for good. They hire nasty and lazy employees. Why spend money where you are not wanted and treated so poorly?
:) I ordered a slinger and it was very tasty!!
Best means to use Sonic is to use the mobile app. So far the only issue is that they forgot straws and napkins on one of five orders.
Service was terrible, screen didn't work and when the server brought my food, she forgot my drink and never brought me one. I was on my way to work and ended up being late. Never going back to that location.
Usually a great spot for fast food at decent prices. Rare to have issues of any sort. Food generally always right. Employees are nice, informative, fast and friendly. I generally don't like sonic, I find their food to be too greasy... But this store seems to be different
Don't get me wrong I love sonic and there food is great but the last few times I have been whom ever has taken our order has been extremely rude and has missed some of our food
Fast and great food for a busy Sonic
They were quick, and friendly. Got our order correct.
They are always so sweet to my father! They have been for years & now when he needs it the most Megan, Mikayla &McKenzie are what keeps my Dad fighting stage 4 sarcoma. TYSVM ❤