Haagen-Dazs at Opry Mills in Nashville is a great place to go for delicious and quality ice cream and cold treats. I really like this location and how easy it is to get in and out with exactly what you want. I have been happy with all of the purchases that I have made from here. Good experience every time.
Went by we are from Texas and to get the kids an ice cream mean while we wait for our dinner reservations the 2 girls tell us they are closed very rudely my husband ask what time do they close and the rudely respond they were closed wouldn’t answer question and said were closed wanting to argue while serving another customer.Horrible customer service It’s says online they close at 8 it was only 7:06
My daughter ordered a strawberry banana smoothie and I ordered a vanilla and caramel shake, topped with whipped cream and drizzled caramel. It was AMAZING! over priced but AMAZING
When I tell you I have been a fan of Häagen-Dazs since I was a kid my mom would always get pint sized icecream for us and now a day mot many store sells them, so anytime I see a location I'm getting something. I went to the Opry Mills mall and was boooooooooo excited when I looked up and seen the sign. I asked for a small coffee milkshake that the sign read $4.50 which I know plus tax. I get to the register and the lady say it will be $8.20 I said what did I order she says a small milkshake, I explained the price read $4.50 and she say oh yeah sorry we changed our prices and have not updated the board, she proceeds to pull out a hand written paper with blue and black ink saying these are the new prices. After I have waited 10 mins in line asked about 5 different questions on what the difference of the milkshake and the coffee drinks, nobody mentioned the prices had inflated to $4 more. So I politely told her I no longer wanted my drink and left. This is absurd,. Not a happy lifetime long customer.Thank you for your apology Lori, but I probably will not be back anytime soon especially after you insinuated that I lied about the price. Especially when myself and the associates talked about the price when I got to the register. And maybe while you wait for a new sign, a simple print out of the correct prices laminated on a nice stand (possibly from Target, Walmart, Amazon) on the counter where the customers order would help with all confusion. And another idea making sure the associate that are assisting with taking the orders inform the PAYING customers that keep your business running about the price change. These are some simple fixes. And just a word of advice, Remember without customers and LOYAL customers you have no business. So maybe once there is a new owner or location I'll be back to spend my hard earned money.
Unfortunately the you lady making my coffee drink was more worried about her boyfriend then actually getting/making me what I ordered. Then she over charged me for something I didn't even order. The line was to long to wait another 10 plus minutes.
Unfortunately the you lady making my coffee drink was more worried about her boyfriend then actually getting/making me what I ordered. Then she over charged me for something I didn't even order. The line was to long to wait another 10 plus minutes.
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My boyfriend and I tried going here for their milkshakes! We were super excited! But we got there 30 minutes before they close, thinking thats a perfect amount of time. But they said they could only do cones and cups. Very disappointing especially going there with plenty of time to order something. The workers were also rude as well. So overall it was a disappointment, but their shakes look so good so i cant say we wont try again.
Excellent service and the ice cream needs no reviews they are the best
Just walked by it. Did not stop