Great Service! First Time Here! It only took 6 minutes for my 2 Medium Caramel Frappes! My Brother got an iced coffee and it didn’t take long for my brother! I visited 1 hour ago!
Service has been steadily declining at this location, even with all the familiar faces behind the line. My drink is typically not right or they are out of something that stores just down the road both have. When it's just me going in, it's not as big a deal when they don't respond, but some on this team have ignored my kids on a couple occasions when they have sweetly and fairly loudly made sure to tell them thank you for their drinks. I now just go to other stores even if this one is more convenient.
This isn't the first time BUT today I went through drive-thru. Waited. They said the card machine wasn't working properly when i got to window. They tried my card. Said Machine wasn't working. Asked me if I had other form of payment. I said no. There should be a sign at the speaker when ordering "card machine doesn't work" so we Mothers with 7 month old babies in carseat don't waste our time waiting for our coffee and food. The man hands me my card , says sorry and shuts the window.
Great service, clean bathrooms, and so friendly. Indoor and outdoor seating available, as well as a drive thru
Very busy location but the staff was very polite and organized. Friendly staff and management. I would highly recommend.
This has by far been the worst Starbucks I've ever encountered, the employees are extremely rude. About a week ago, I pulled up to the drive thru and there was a sign stating" Out of all refreshers" okay that's cool, but I was unsure how recent it was, So, I asked if they're still out of the refreshers and the lady rudely says "that's what the signs says." Okay clearly I can read, but it was a mere yes or no answer. Yesterday, 5/1/22, around 4pm, I ordered a venti mango dragon fruit refresher, they ask if I want a lemonade or water base, if not, they usually make it with the lemonade base. Just at the light, I took a sip and it was literal water. So, I decided to go back after i picked up my order from a restaurant across the street. Keep in mind the drink is still full, it was more convenient to stop by after. I was in the drive thru and informed them I was there about 15 min ago. I asked if the drink was made with water, he does a little smart laugh and says "I don't know" that's fine that he didn't know since he wasn't the one who made the drink. He then asked me what the sticker says and I told him it just says MDFR. The he told me it was made with water, so I asked if I can get one with lemonade. He gives me the total, I assumed they were going exchange it out. I tried giving him back the drink, apparently he can't take it because of "covid." in the rudest way possible he says that he can't do anything and I have to pay for it, and laughs and says it's already been 15 minutes. I'm not upset I did not get the drink remade, but the way he handled it was not okay.
Tried and trusted Starbucks is always a safe bet. Generally not my favorite choice but still excellent.
Slow...like super slow. This is a very busy location but it took over 30 mins for them to make me a simple coffee.
Great place to get coffee if your not in a hurry. Seriously it will take forever.
Batista was so friendly! Thank you for starting my day out on a positive note!