Food was average, typical for must visits. But more importantly It appears the attempts to have someone managing the place that will uphold cleanliness and organization is still lacking. What happened to Welcome to Moe's and a clean, shining appearance. This is not the time to be off point in our current environment, to many choices and plenty of restaurants that will not make it. The right manager and refresh could really help!
I am assuming this place is going under. There is zero care for cleaning. There is a layer of grease on all the surfaces in the restaurant, no clean tables, soda dispenser has mold on it, floors are sticky as you walk, there is a 1/4 inch layer of greasy dust on all the ceiling fans, grease traps are visibly overflowing, and don't even get me started on the kitchen side. I understand the shortage of staff, but it is not an excuse for not cleaning after hours to assure customer safety and safe food practices. This does not happen overnight. The ownership and management should be ashamed.
I visited this Moe’s a handful of times, mostly during the night shifts (for dinner), so this is a honest and fair review.During every visit, I never ever feel welcomed. It’s almost as if the employees are annoyed that I’m there? No hellos, no greetings, not even a fake smile. Just stares. If I was a first time customer, I think the employees and I would actually have a 2 minute stare down because they never ask things like, “Would you like any veggies?” and etc. Just all eyes, no communication.I always order one meal every visit and it’s always super simple compared to other orders I’ve seen. The atmosphere and vibe of the restaurant is always so dead, dreadful, dark, and depressing… ESPECIALLY at night (I’ve visited during the mid-shift and it was the complete opposite). Trust me, I worked in the food industry and I understand it can be challenging, that’s why you have to make the best of each shift… but the employees look like they all hate each other. Literally. I’ve never heard them joke around or even talk to each other.It’s rarely clean, the salsa bar always looks a mess, the line food never looks fresh, and the food is always lukewarm? The only reason I continued to visit this location is because it’s the only location closest to where I live, but now I’m actually considering making that drive to the next location.
Food was delicious, we happened to just kind of find this place by accident on a road trip. So glad we did
They only give you a tiny cup of salsa to share with 4 different ppl who all have a bag of chips. They've done this multiple times. Common sense would tell you each person needs their own salsa.
Food is dry and bland. Burrito fell apart. Better places to eat in the boro. Staff was friendly at least.
First time I ever tried this place. I have enjoyed Mexican food as an adult for over 40 years and I truly enjoyed my meal here.
The older woman that works the line is rude and gets mad when you ask for extras even if you are paying for them. The food is also very bland and dry like it sits out for long periods of time
1st time here NOT IMPRESSED at all. Food was blah. Didn't look fresh at all! The salsa bar looked like it had been sitting out since last week ! We had to clean our table!! just the whole experience was not inviting I'll stick to your competitors!
My steak was dry and hard beans were hard burrito was made with no care ingredients in pilesnot spread out horrible meal (update manager contacted me after seeing this review and refunded my meal plus a little extra have to give them props for that so changed from 1 star to a 3 star)