This is the worst Wendy’s I’ve ever been to. Don’t go here if you want to wait in the drive thru for 45 minutes just to get told “oh we ran out of frostys for the night “ like no sir you just don’t want to clean the ice cream machine. Worst customer service as well. I said hi and thank you to the person at the window and they just looked at me and slammed the window. Will never go here again!!!!
I don't known if it was everyone's 1st day here or what. It took so long to get our order. NOBODY'S order was correct. My husband stood there and showed the guy our receipt and told him 8 times what we ordered and we still didn't get the correct items. The guy just avoided everyone trying to get their correct items. He couldn't even give us the proper change. The food all had way too much sauce on it. We won't come back here any time soon.
I go to Wendy’s regularly since I work right next door. Chelsea is typically the one taking my order and payment when I go. She is always friendly and patient, no matter how busy they are. My order is correct and fresh every time. Props to all the employees, including the daytime kitchen staff!
Food was ok, but dining room closed due to lack of employees, and the drive-thru took FOREVER.
I come through this location often. Every time Stephen is working the drive thru it is a fantastic experience. He communicates well and makes sure you are well taken care of. Thank you. For the great experience tonight. Will be coming back for that reason. Good employees are what brings people back.
This location is always so busy but the staff is always friendly. Thank you to Raven and Marquesha for introducing me to Peach Sprite. Always quality food and smiles here at this Wendys in Mt Juliet
The food was GREAT. The dining area was filthy. IF we choose to go there again, it will only be for takeout.
The food is good but they are extremely slow. It doesn't really matter what time you go, it will take forever. Other than being slow, it's a pretty standard Wendy's experience.
The Bermuda Triangle of Wendy’s. Service and food were great, but the vibe was off. And the salt packets didn’t have any salt in them.
The food is always great. They’re always fast. But the customer service isn’t the best. And the manager is very rude.