Usually I like to come there to have a good experience but tonight there was nothing good about the service at all. The blonde lady who was the manager in the drive thru was rude and nasty towards me while I was doing nothing more than trying to make changes to my order and she even accused me of trying to hold up the drive thru. I was so mad that I tried to come inside to be waited on by someone else, only nobody else ever came up to the counter so I had to go through drive thru to deal with her hateful attitude again when I don't even like being out past 9 pm. As long as she's the only one who can wait on me on Saturday evenings, I will NOT be coming back!! She was a hateful witch and actually tried to make me leave the drive thru the first time because she couldn't handle correcting a mistake nor could she handle being nice to me for trying to ask questions about what was on my order. She does NOT need to be a manager because she was NOT nice at all. She was blonde, probably in mid 40's to 50's or older but she doesn't even deserve to be a manager because she was EXTREMELY RUDE to me! I couldn't get her name but she was a WITCH towards me and I am extremely unhappy. I have never been treated so NASTY by a manager who is SUPPOSED to be professional until now.
Sit waiting for our order over 30 minutes was told twice that it would be 10 minutes . Their grill didn't cook the crystals. I'm not sure but all the employees eating and the girl behind the counter helping herself to food hardly wearing any clothes. Leaving with a bag full might have been part of the issue.
Ordered and pulled around. 2 cats in front of me thereAfter 15 min all 3 of us still waitingSo I left
The quality has gone down over the years. They used to have crispy chicken patties that looked hand breaded and delicious, but now the breading is awful and the meat is ground up inside the patty. The service is pretty good at least.
I love Krystal but it seemed that this night it wasn't as hot fresh as normal are. But service was fast and very friendly . I like very much. Makes want come back and try again .
They got my recent order confused and I ended up paying quite a bit more than I should have. They have the 12 Krystal Chics and 12 Krystal Burgers on deals but they made them Combos which cost me more. Otherwise, they provide fast and courteous service.
Great little burgers and the chicken wings are the tastiest ones that I have had
Krystal's is begining to get sloppy with there burgers I mean I went today and literally I got dab of mustard the size of a dime and the quality of the food is going down hill
One of my guilty pleasures. Their new crispy fries are fantastic!
Great when the fries are hot.. definitely try the junkyard ? fries!!