Problem 1 the website said they were open they were not.Problem 2 the manager/owner told me I could call back to place my order, they didn't answer the phone.Problem 3 when I came back to get my food I was rudely greeted by a very pretty female with long braids who was more caught up in her phone than having good customer serviceProblem 4 my food was still not ready I was told it would be another 30 minutesProblem 5 I called the other location to verify which is what the pretty female with braids should have done and they told me 10 minutesProblem 6 the drinks we were given were warm.Memphis Black Restaurant week is in a few days they can't be prepared.Even though I am a proud patron of BOBs I may not come back to this location right in my neighborhood. Please get it together. The young lady who took my order was amazing wish I had tipped her more just because of her professionalism. The other female need basic, home, and customer service training.PROBLEM 7 THE FOOD IS SOOOO GOOD I COULD CRY BUT I REFUSE TO ACCEPT ANYTHING FROM MY OWN PEOPLE. I WILL TRY AGAIN IN A MONTH, IF THERE IS IMPROVEMENT I WILL DELETE THIS REVIEW IF NOT. I WILL WRITE ANOTHER.somebody care about this business I hope the right one see this
Horrible customer service. Waited 2 hours for food to be told 15 more minutes. First and last time stepping foot in the establishment.
I felt compelled to write this review because of all the bad ones which almost made me not try it. My experience was awesome. I ordered over the phone with a friendly inviting voice and was told it would be 30 minutes. 25 minutes later I received a text. I got there(it is in a ratchet lil area and inside was a big sign stating "ALL SALES ARE FINAL NO REFUNDS lol) and was greeted by a friendly young lady, showed my food, paid and left. Perfection. The food was is SO GOOD! Lamb was tender and moist. Catfish flavorful! Yummy
Nice place. The vibes and music was sick. In a good way of course.
I ORDERED EGG ROLLS AT 7:10 PM IT IS 8:04 PM I HAVEN'T RECEIVED MY EGG ROLLS ON TOP OF THAT THA CASHIER ADK ABOUT THE EGG ROLLS AT 7:55. THE GUY IN THE BACK SAID 8 MINUTES IT'S 8:06 NO EGG ROLLS VERY POOR SERVICE AND THEY ALSO HAVE A SIGN UP STATIMG "ALL SELLS ARE FINAL
Best late night spot on main street.
I didn't have high expectations for a Wednesday night.The food was great. The customer service, not so much.
One of my favorite places in the downtown Memphis Area great food awesome workers and even better drinks. Definitely worth a stop!
If you go to Memphis and don't go here shame on you. Beale street is cool but you must visit this place. It is 5 minutes from Beale Street and well worth the walk. Catfish, egg rolls, Wings, and lamb chops everything is good.
Triflin. They do not answer. Never open. Ordered from door dash and arrived but they were closed. Truly sad Memphis; great location, food great in the past and great prices. You want to support black businesses but places like this make it tough.