My cousin said the food was great but the customer service was ridiculous. The server/cashier was very rude.
The food and service are usually on point, but today, the customer service was just lousy. The cashier, Taquirah, had a nasty disposition.
ATTENTION DO NOT SHOP HERE. THEY DO NOT LISTEN TO REVIEWS AND CLEARLY HAS NO INTEGRITY AND ARE ONLY AFTER MAKING MONEY.It doesn’t pay to be Greedy/ Money hungry with poor service and product.I advise people not to shop here. This establishment has no integrity, no moral ethics. On Saturday 5/7/22 my family and I chose to purchase wings a count of 70 . Someone else in my family purchased wings and I purchased wings not knowing the other family member had already paid and picked her’s up so when I found out I immediately called back within 10 minutes after ordering them and canceled my order. Keep in mind when making large orders like that they ask for their money up front which I paid with my debit card over the phone. I requested a refund and was told there was no manager on duty and I was asked to leave my name and my number and she would let the manager know and I was told to also call back Monday 5/9/22 to speak with her to get my refund. I called around 1 pm and was asked for the same information the representative on Saturday asked for and then I was told by the manager she would need to call the girl I spoke with to verify what happened and she would call me back keep in mind they have caller I’d so from the time I spoke with the representative on Saturday until Monday and until now they are not answering my phone calls. The so called manager told me she would call me back and didn’t. So it is now Thursday and I still haven’t received my refund ?♀️. Being greedy and lack of customer service doesn’t get you anywhere. In this day and time you need to do better with the quality of the food and service. The wings that where purchased by my other family member from this location was terrible no seasoning it was as though they just dropped them in the deep fryer and sprinkled seasoning on them no marination at all and the wings were fried to hard. FYI my refund amount was 87.72 that they STILL OWE ME FOR.ATTENTION DO NOT SHOP HERE. THEY DO NOT LISTEN TO REVIEWS AND CLEARLY HAS NO INTEGRITY AND ARE ONLY AFTER MAKING MONEY.
?Placed order soon as they opened ( Big Mistake) Chicken was cooked the day before ,Dried Out Dipped Yal Lost Me?? Should Have Took that home to ur Dog!
Crumpy's is the original hot wing restaurant in Memphis and the south. The best sauces and crispiest wings ever! Owned and operated locally in Memphis, Crumpy's always have me coming back.
Love them can't wait ? till they open to get an order
I’ll give it a 3star because no lie the food is good ! Just a little over priced & the customer service is HORRIBLE!!! They never answer the phone and when you catch them it’s like they always mad ! For this type of price YALL should be coming like Chick Fil A . Won’t be back . Regardless of the taste the service is what’s important!
Great customer service. Food fresh and always good.
Great wings; call in and your order will be on time...
This is very rude I do Not know who running you alls responses but this is very unprofessional!!! Like I said through the App the food overall was good but EACH of the patties were completely dry (cooked to long, not juicy, or even moist at all) was I suppose to lie. And how they asked what was wrong and then proceeded to TELL ME it was nothing wrong. Presentation and fixing were there but the dryness was the only down side.(photo attached of UberEats response)