I order from here alot. I usually spend between 50 to 75 bucks each time to feed my family. I don't expect perfection. However when I call about missing sauces and the person tries to get me to take a store credit instead of bringing out what I ordered I do get frustrated. I told the person I spoke with I would like the sauces and they agreed to bring them out. Over an hour later still no sauce to go with the stuffed crust pizza and cheese sticks. This is enough to end ordering from this store again.
I ordered my food over a hour ago I tried calling the store an nobody answered the phone. Previously I ordered pizza from this location and I ordered it at 7 pm and the next thing I knew they cancelled my order and when I attempted to call them back they had closed off the delivery. I'd highly suggest not to order from this store. They will move your ticket along in the que on the online tracker but will eventually cancel it once it's about to be 10. So be warned don't trust the tracker you can attempt to call them but half the time I call they answer and put me on hold. I'm highly disappointed in the service and will be taking my business elsewhere.
Order pizza and was told 25 min. After a 1hr we called to check and said it was preparing for deliver. So another 30 min go by and no pizza by the way it’s 3.2 miles from our hotel. Call back they say you can cancel or we have a driver waiting to take your order now. So we say ok and guess what two hours later no pizza on a $60 order terrible customer service on a pizza delivery
2 hours for my pizza! I'm literally 5.6 miles from the store! Was told by Chris that it was headed out the door, 45 minutes later it's still not here. Worst customer service ever! Didn't even offer a free pizza or a discount or anything!
Always order from here...have done both delivery and pick up. This store usually has the best online deals. I love this store. I have never had a bad experience. They are always friendly
Chicken Bar B Q pizza is delicious!! So good, crust wasn't hard! Driver was courteous and friendly! I have the app and its so easy to use!
They are oaky, grateful that they are the only pizza place that will deliver to my address. So tying not to complain here. Most the workers are very nice. Truly the only big issue I have is They don’t have great deals at all, I’ve gone to another one that has amazing deals. It seem like they alway opt out on all the deals that papa John has. Cause most deals they allow the store owner to say yes or no to have that deal for their store or not. They never have any great deal. They would of gotten a 5 if they had better deals available. Don’t have to be all the time but have some good deal once in a while.
Can that be a Negative 1 star?Hour & a half for a pizza order that's 10 minutes from he store?I was told by the person on the phone...we don't make the orders until we have a driver & other orders after mine were already done.Delivery guy didn't let me see if pizza was hot before I paid.Said I can't do that & left with my pizza.Wow!
Wish the owner would make good on his promise to fix the light post his driver took out but other than that, solid pizza. It's been several years so probably not going to happen. Don't really care but it's just lame to promise you're going to fix a problem you created and then fall off the map.
My pizza is always Hot an gets here for a quick delivery.