KFC

1030 Shumard Ave, Knoxville - 37914
132 reviews
Fast Food Chicken Wings Chicken Shop
(865) 523-1151

Only gave1 star because u couldn’t n give 0. Went thru drive thru ordered 8 piece tenders meal 3 sides 4 biscuits. Then told the manager at the drive thru to make sure he put enough honey mustard in for 8 tenders he says u have to pay for them I said ur supposed to give me enough for my tenders so I said that’s fine he says $3.41 for 8 sauces I said ok that’s fine whatever. He was very rude & aggressive. So I get home & find that my order wrong & not one chicken tender. They gave me an 8 piece meal with bone-in. Which I didn’t order nor did I want so I called & the manager starts off very rude & cussing told me thats not what I ordered I said u took my order so then in heard me say 8 piece chicken tender bucket meal honey mustard sauce 2 mashed potatoes & a slaw. all I wanted to do is get what I ordered & paid for. If I b had b b off wanted chicken with a bone in it I’d ordered it but I didn’t I wanted chicken tenders. So I went & paid $35 bucks for the KFC manager to give me whatever he chose for me. I didn’t ask for a refund all I asked was what I ordered for what u gave me. I got cussed out & hung up on. Will not go back here at all again. Also gonna tell everyone I know & people I don’t

I wish I read some reviews before I ordered from here on Door dash. Worst KFC ever. First, no fork or straw so had to improvise with a coffee straw at the hotel to eat my mash and Mac n cheese. That was interesting. Mash was gross. Mac-n-cheese was very old. Disgusting, dry mess and half was burnt. Biscuit was stale. I mean hard as a rock. Little chicken sandwich was gross and soggy. Plus it looked like they reused the wrapper. Ketchup all over it. Nothing I ordered had ketchup. The ketchup was both inside and outside of the wrapper. 2 of my chicken tenders seem somewhat okay. The others were either cold and soggy or 1 was hard as a rock. Couldn’t even bite into it. So for $30 I got 2 edible (not great) chicken tenders. You may want to reconsider going to this location. Owner should be appalled!

Not much chicken in the pot pie. Disappointed. It had been a long time since I ate there , it will be a long time bvefore I eat there again. Not getting what is paid for at a high charge. Greed.

Ordered a number 2 from the drive thru menu. Employees asked me what is in that two piece order. Then I drive off only to find I was given one piece of chicken. When I called to complain, employee just made excuses for ripping me off and charging $8.72 for one piece of chicken.

crispy should not mean rock hard. which begs the question.... how can something so gravel-like produce so much butt mud?

This is absolutely the worst chicken I've ever tasted. Never have I had drumsticks taste so dry so when I got to the chicken breast, I knew it was going to be even worse and it was. No flavor, no seasoning. Just disappointing! The only thing I ate was the biscuit and that was.dry without butter and honey and still left an aftertaste. The mashed potatoes and gravy were scalding hot and have no flavor whatsoever. Y'all need to do better, that was a wasted effort to get off the highway and come eat and a waste of money! WARNING...If you know what's good for you, don't visit this Kentucky Fried Chicken, it's awful, the Colonel is rolling over in his grave right now.

uncooked chicken

This place is the best I drive an 18 wheeler and they let us come up to the window to order our food they are very polite very very very nice young man who works the window this evening was very very polite and kind and I always love stopping through here to get my food to eat I will drive an extra hundred to hundred miles just to come eat here instead of somewheres else

Get the chicken pot pie it's seriously the best thing on the menu that they have.

The lady at the window was extremely rude. Not only to us, but her coworker as well. The food was cold and tasted like 3 day old tires. 18.00 that I will never get back. Ughhhh