Offerings were a bit limited when we came, and half my friend group unfortunately weren’t able to get anything they wanted due to shortage. Other than that, great food for those of us who did get to have some.
What a joke. Ordered 6 vegan cookies, they out of all the cookies we ordered. We waited for fresh cookies. When I asked again that they were the vegan cookies, the staff member looked confused. After asking for a refund it took 5 minute for 3 staff members to figure out how to manage that.
I am not satisfied with the service, that I have been provided lately. The theme of this establishment is warm cookies, which we never do receive. I have been informed either they are warm(lies)or they do not have a warmer(lies)to warm up the cookies. Either they’re cold or hard as a brick. Previously, I have found human hair in the box alone with my cookies ?. Every-time I go there everyone is boo’d up, playing loud music, or with their heads in their devices. Overall the customer service are friendly just a little bit too characteristic and unprofessional.
Clean environment.Delicious menu selection.I don't understand why I was only allowed one plastic spoon when my order was for two people.The employee told me defensively that "this was 2022, who doesn't have spoons at home?".I am still confused about the issue, what does the current year have to do with two complimentary plastic utensils?
I love coming here, the staff is always nice, especially serena and rachel! They make the best cookie'wich
I love insomnia cookies! I drive 2+ hours just to get them. They are pricey at $3 per cookie but worth it!
Wonderful and helpful staff. Cookies were hot, fresh and delicious.
I was at children's hospital with my granddaughter she wanted a cupcake so I googled where to get one near me this place came up but guess what they dont sell cupcakes. I had to go back with chocolate that I payed $7 for and she didn't want them but I didn't want to go back with nothing. For that reason I didn't like it.
Love this place. Always warm yummy cookies
Oatmeal chocolate chip with walnuts...yum! Everything is fresh & delish!!