I placed an online order from the fuhouse Knoxville website that came up on Google. Went to pick up my order and they had no order. They said the website I placed the order on they didn't use anymore. I would have no way of knowing that since I received a confirmation number for pick up. I told them they need to deactivate that website then, and they told me to send them an email. IT'S NOT MY BUSINESS! They offered no apology or attempt to expedite my order so they will not receive 1 cent of my money going forward.
This place is awful and if you're a vegetarian it's a great place to eat because they don't give you any meat in your food and lots of vegetable oil is used. Got beef and vegetables in a brown sauce. The dish was full of uncooked broccoli sauce mushrooms in a tiny bit of beef that had gristle throughout the whole meat it's what we call mystery meat.Also ordered chicken lo mein, there was no chicken hardly had any vegetables in it and it tasted straight up like vegetable oil in the lo mein noodles were so overcooked they were mushy. Also ordered chicken fried rice there was two pieces of chicken in it and it was all rice no vegetables. We did not eat all of our food because we were so scared we were going to get sick. the egg rolls were good and the house special soup was good I will never order food from this place again you spend $55 on food and you expect it to be good. It sucks that the food was no good because it was the only place I could get to deliver and now I have to try to find another Chinese food place that delivers because I don't have Uber eats or a credit card to order food from so it's kind of hard to get food from places so please read this review and take it to heart that the food is awful ? I didn't think you can miss Chinese food up as bad as these people messed it up beware when you order food from this place.
The General Taos is consistently delicious. Fu House is my go to Knoxville Chinese spot. Thanks for great food!
Great food, great prices! The owners are super nice and are super appreciative of our business. We eat here regularly!
Local and family owned. Super tasty and they offer a wide selection traditional Chinese and Japanese dishes reasonably priced.
Awful experience I order food for my child who had just worked 8hrs at her 1st job was going to her.2nd Job she wanted orange chicken rice lo mein noodles 2 springs rolls I told the man 2 times what I wanted then it was 25.00 dollars wait why then I go to take it to my daughter they hadn't given me the rice so I went back over there..he said I give u deal so it didn't cost so much I didn't want big order 1st off but what ever but how ever where is my rice u didn't say rice he said y argued w me about it then the lady comes out and she says u want rice it will be 6.01 w taxes no im not paying bc I just told him 2 times what I wanted and pd 25.00 and no rice are u serious...we live in East Knoxville so after i get home she calls and says mom this isn't even orange chicken it's something else so I called and the man answers tells me I'm crazy and hangs up on me.i called back she answered I said thank u told her I'm not calling about the rice said i..calling bc of the chicken she started yelling at me tells me I'm stupid..never again no service from us
I have been going there for years. Good food and good service. But lately I’ve noticed that they are putting less MEAT in their dishes. Lots of RICE, plenty of Lomein, but you can’t find the beef or chicken, or shrimp. That’s a deal breaker for me. Did they think their customers wouldn’t notice?
Ordered chicken and shrimp lo mien and 2 shrimp egg rolls . Couldn’t find chicken it was so little and not many shrimp. It was real greasy.The curtain separating the kitchen from front desk was filthy! Didn’t even give us silverware to use. We will never eat there again.
Pork Lo Mein BBQ Spare Ribs/Fried Rice Hot and Sour Soup and Pork Egg Rolls!I meant to review weeks ago smh This was the best Chinese I’ve had in a long time!! Noodles!we’re over cooked and mushy. I still ate a few of them tho lol After I picked most of the mushrooms out of the soup we really enjoyed our meal! The flavors were delicious! The Roast Pork BBQ Ribs even the Egg Roll! Best soup I’ve had in years. I haven’t been impressed with many restaurants since the pandemic started but I’m glad I finally came here! It’s a lot of food too. We shared and ate a little of everything and we were stuffed! Thank you! See you soon
Again, carry out. Food was delicious. Hot & sour soup is fantastic there with mushrooms and tofu. I always get a quart just for me!