This location in the past has been run like a well oiled machine BUT unfortunately this time the two employees that were there didn’t seem to really care about being at work. I had to ask for the correct size container which seemed to have been above the young ladies though process. The man was using profanity and angry that the bank wasn’t open so that he could get change. It was a National holiday of course the banks were closed. They were also out of ALL ice cream cones. Oops! I guest someone was to busy to keep up with the inventory. Hopefully they’ll regroup and take more pride in their jobs.
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Their Reese's Blast is THE BEST! Chock full of Reese's cups and yummy ice cream!Good service. More reasonable prices than I expected... especially in this economy.
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Great presentation of the ice cream, good customer service, satisfying dessert!The portions are definitely large. (2 scoop in the waffle cone, 1 scoop in the child’s cup, and 2 scoops on the cone) And outdoor seating is provided although many ppl sat on or inside their vehicles.The line was a little backed up but the staff moved efficiently and still handed out orders in decent time. It was worth the brief wait!
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So, so, SO good! Please, PLEASE come bring these to Texas! The sherbert, ices, and freezes are just perfect! Took an uber just to try them and wasn't disappointed! The staff was friendly too!
Great ice cream and personal service. It's really good and I recommend it!
You just gots to visit Bruster's for the best ice cream treats in Knoxville.Go for the Pecan Turtle Sundae with actual Pecan Turtle ice cream smothered in hot fudge. It's heaven in a bowl on a hot summer day!
Got the banana split with candied pecans, I would say, "need I say more?" Yes on a couple of things. Serving size is big and so is the price tag, however, worth every penny. Chocolate strawberry and pineapple sauce on top of the first two and vanilla was topped with pineapple, and of course banana and whipped cream. The candied pecans was a fluke, I asked for pecans thinking instead of walnuts, and got candied and it was an improvement. The store was busier than I ever imagined and in fact thought it y would have reduced hours or closed in January but was open and busy. Customers sat in the parking lot and had ice cream. Service was fast and friendly. The split is excellent in january, as I thought it would be an odd food choice in winter but it works. Great experience, been years since I've had a split.