It took awhile to get thru the drive thru, nothing different than any where else. I got my food from a young lady that looked as if she had not stopped in many hours. No problem there, but then I drove away and opened the box. I ordered the 4 pcs chicken strip basket w/ fries & gravy. What I got for my $9 was 3 1/2 strips, a pcs of toast, unheated gravy & a few fries. The gravy tasted like cold mashed potatoes. Nothing was hot or worth my money. Dairy queen we must part ways as of now. I don't work all the time just to get ripped off over some gravy & a few fries. I'm not arguing with someone that thought giving me this was ok.
I waited on my order for 25 minutes! That is a long time when on a lunch hour. Please try and speed up the process. There were 4 different workers that came out to give customers their food so someone could have helped in the kitchen. I appreciate you reading my post.
This place has really gone down hill. The younger staff members are always playing and joking around which is why it takes so long for items that are fast to make. The food is always over cooked and never taste fresh. The blizzards are never made correctly and for some reason, i always receive vanilla icecream with candy dust even though i pay the increased prices including paying for extra candy every time. Never worth the price. I go to Wendys more often these days.
I actually felt sorry for the three workers that were doing their best to keep everything going, during lunch hour. The young lady, Kristen, was taking orders at the inside counter and the drive through window, along with making shakes, sundaes, and ice cream cones. There was only one young man doing all the cooking, and another young man keeping the trash emptied, wiping off tables, mopping, the floor, and taking orders out to the dine in customers. This young man always had on plastic gloves when he took food out to the customers. Some of the customers were so rude with their side eye comments and walked out. These customers didn't seem to get the fact that these three young people were doing the best that they could do, while remaining calm and professional at ALL times.
0 out of 5 stars. This place is awful. Rude, no customer service, one day they only serve ice cream and no food, then you go back and they say they are only serving food and no ice cream. Clearly the people working do not want to be there, close the doors or hire people who actually care about their job.
Ordered a 1/4 cheese burger today. Paid for it and was asked to pull forward because they were making my burger fresh. I waited about 10 min for a "fresh" burger that the bun was so damn hot that it could only have come out of a microwave. And the veggies weren't fresh either. Normally I get better service at this location but I don't think I'll will be returning here.
Dairy Queen on Vann Drive has the sweetest employees. Each time we go, the food is super fresh, ice cream is perfect, and customer service is excellent! It’s so refreshing to be greeted with a smile:)
Ordered a chicken basket. With Gravy. The gravy was given to me cold. many of the fries were not cooked or still frozen. Will not be going back.
Went through the drive thru placed order the lady was very very rude she ask what I want to drink.precisely said didn't want a drink but gave us drink and charge me for this is at dairy queen on vann drive.i want be back
Went to dq for some food cause one of the few places open and goto deive thru and was informed they were only serving ice cream. How stupid can you be? It 27% out with snow on the road. Why not close ?? Idiots