Dunkin'

9077 Poplar Ave Ste 106, Germantown - 38138
126 reviews
Coffee Shops Donuts Coffee & Tea
(901) 753-1153

If you do the mobile app, be prepared for them to get your order wrong. And then when you drive all the way home and drive back to get your order right, they won’t even apologize or give you anything for your time. Pro tip, Joe Joe’s espresso truck is around the corner on Saturday morning. Skip Dunkin’ and go local.

Dunkin's is your typical coffee and donuts place, but like Chick-fil-a, they somehow find good employees, or at least at this location they do. The hot coffees are good for the most part based on what you get flavor-wise, but the iced coffees and espresso drinks are where it's at. They have good donuts here and there. I just wish the base coffee was better quality instead of needing flavoring.

Ordered a medium French vanilla latte and medium toasted almond latte. Paid $8.10 to receive 2 medium cups of sweetened hot milk and no receipt.

My order was cold. When I called 3min later as I was on my way to work, I got no answer. This was my 2nd attempt to try this location.

Excellent donuts and coffee. You can always enjoy them ?

Already posted a review on Yelp but decided to post one here as well in hopes more people could see this including management! Went there yesterday for cappuccino and snacking bacon but decided to add a bagel. However what I received was burnt. Would have been better to tell me the bagel was burnt in error and offer an apology as well as an alternative like donuts or my money back. But I was given a burnt bagel that I could not eat and it was soggy on the inside as well from too much butter and I didn't realize it until I was back home. Do better DD! The staff needs to just be honest and admit their mistake not let the customer suffer with the consequences!

Rarely do they open at 5 am, although that’s the posted time, and recently they only have the drive through open. I tried to get a coffee today at 05:20, but they weren’t ready. Otherwise, the people are friendly. The drive through is an interesting design.

Flose is what I think her name was sorry if I misspelled it but she was so nice when I pulled up to the drive through

Great place! But holly eff when ordering donuts it's not that complicated good God I'd like to strangle people ?‍♂️

Been going to this location for a while now. Staff is extremely nice and provide exceptional service. Yesterday, I get to the window and was told that the owner of the store was in the vehicle in front of me and bought my drink. Very pleasant surprise. Highly recommend this location.