Starbucks

9175 Carothers Pkwy #101, Franklin - 37067
149 reviews
Coffee Shops Coffee & Tea Coffee
(615) 778-1773

Thes morning we ordered coffee they give us wrong one very nice peoples work there ?

Try the impossible sausage muffin! It is so good!I ordered a drink and food to go in the drive thru and it was a quick and friendly experience!I would also recommend the caramel ribbon frappeI gave the person in the window a tip and she was very appreciative. Instead of paying for the drink of the person behind you, tip your barista that $5! They work so hard and she told me that tip made her day :)

Quickest drive thru experience I’ve had at a Starbucks in a long time. Excellent service today.

I love Starbz!! I have no idea what i would do without my daily Pink Drink!! Milo is the best barista here!! -Dru Venable

I am glad I did not walk here as I originally planned to do because it is drive thru only. However, they still allow mobile orders. You have to pick up in the drive thru. The door to the store is locked. Service was fast considering the circumstances. Also, note that their hours are 6 AM-2 PM.

This location is drive-thru only right now. They should deactivate the mobile order option. You can order ahead but still have to wait in the drive thru line What's the point of pre-ordering if you still headed to wait in line?Also, hours are 6- 2

This place has the rudest staff. Lady named Milo opened door on Sunday morning after 50 knocks. Could clearly see my 7 drinks on counter and she wouldn’t hand them to us. I asked if I could grab them and she absolutely not, get in drive through line. The line had 20 people plus. Asked multiple times as only 5’ from door. There was at least 5-6 staff members working so they were just being lazy. Never coming back here.

Super crowded, but everyone was very polite and helpful. Service was pretty fast.

So my order was a pumpkin coldbrew decaf, and the cashier suggested an americano, wasn't sure what that was, I'm not a real coffee drinker, i said ok? what i got was all my add-ins in hot coffee?, the genuine sweethearted Barista (Marilee/Marylee) made it right. Thank you ? for saving my day.

Really good service and nice girl who took my order at the window. Loved the dinosaur and pinwheel in the tip jar. Whoever was making the drinks and food didn’t follow directions very well. I asked for extra ice, my drink barely had any ice, no whipped cream, drink came with whipped cream anyway. They also don’t ask you if you want your food warmed, so expect it to be reg temperature unless you ask.