Honestly, I order from these guys because they are convenient. However, most of the time something is always wrong. For example, today my drink was wrong, there was no mayo on my sand-which and they sent the wrong chips. The food is good if it's right.
Delivery takes forever. When you call they say they have one driver or they got busy. Why offer “freaky fast” delivery if you can’t live up to it.
Delivery takes FOREVER from this location. I live a mile and a half from the store and delivery ALWAYS takes between 1-2 hours! When you call and ask about it, the response is always "we only have one driver and they got in an accident." I believed it the first time.. but I highly doubt that's the case for every order. Absolutely ridiculous.
Sandwich was just THROWN together.Visual monitoring is required at this location to get a decent sandwich. Sad!
Freaky slow. Typically they only have one employee working. Took 10 min for 4 sandwiches. This doesn't resonate like other locations. Employees go from making sandwiches, answering phones, asking patients customers to wait to place their order. Pick up the pace, it's your companies moto.
Amazing customer Setvice and Amazing food as well!!!
Sloppy and careless. Received two sandwiches that didn’t have much on them besides the bread. One of the two had chicken after we had specifically requested no chicken, despite it being printed on the receipt. We called and were told a replacement for the sandwich that was supposed to be meatless would be sent out, only to receive yet ANOTHER sandwich with chicken on it. I’m vegetarian! This entire experience was incredibly unsatisfactory and disappointing. We love Jimmy John’s but I can’t say that we’ll continue to visit this location after this experience.
Absolutely amazing customer service. Super impressed!
Sloppy and careless. Received two sandwiches that didn’t have much on them besides the bread. One of the two had chicken after we had specifically requested no chicken, despite it being printed on the receipt. We called and were told a replacement for the sandwich that was supposed to be meatless would be sent out, only to receive yet ANOTHER sandwich with chicken on it. I’m vegetarian! This entire experience was incredibly unsatisfactory and disappointing. We love Jimmy John’s but I can’t say that we’ll continue to visit this location after this experience.
I want to start by saying I really love Jimmy John’s subs. That’s why I gave 2 stars. Unfortunately this location has taken over an hour to deliver my sub on more than one occasion. I only live a little over a mile away from the restaurant, so this does not make any sense. It worries me to eat meat that has been sitting in a car for so long. It really shouldn’t take that long to deliver.