Come in on a Saturday morning and got a seat immediately, so that was nice. The pancakes for the kids were raw on the inside. The waitress took them back immediately to have them fixed. My daughter's came back shortly after, but my sons didn't show up until we were all finished eating. Luckily, the portion sizes were huge and he ate off our plates. A manager came out and took care of the situation with the pancakes. The wait staff worked really hard. I recommend the blueberry crunch pancakes! They were delicious!
No wait time, service was great. Food was excellent, they even have Gluten Free waffles! The potatoes was cooked perfectly, all the food was great. Good portion sizes as well. If you have an allergy they also have GF bread to sub if needed.
Horrible! The staff was scrambling to find our debit card for 15 minutes after our waiter never returned it to us. I asked for the manager, Fernando, and he was nothing but rude and flippant. I told him how serious it was to lose someone’s debit card and he just blew it off by saying well here it is now. He never apologized or acted anything but sarcastic. I told him I was going to contact the owner because I would never have someone like him running my business. I also told him I would write a negative review. He couldn’t have cared less and told me just to do whatever I needed to do. I will never go to another J Christopher’s restaurant again because they don’t think it’s a big deal to lose their customers debt cards. They also don’t hire managers with any management skills to properly handle very serious issues. However, a very nice employee named Bergen came out to our car as we were driving off and apologized. She wasn’t even our waitress but she knows the importance of customer service. Bergen will do well in life and we appreciate her professionalism. She should get a raise for attempting to do something right. Fernando should be fired!
Great Pancakes
Good food, but the place has seen better days. Everyone was nice but the decor, cleanliness, and general vibe left much to be desired.
I really want to love this place, but this location can definitely use more attention from management. The waitstaff feels like they're just going through the motions and should be more attentive. And you can't blame it on being busy, the place has been quiet on my last several visits. The food is good, but not when it sits around getting cold.
J Christopher's is a great breakfast spot. Plenty of seats and hardly any wait. The food is great and fills you up. I got a veggie omelet, English muffin, and potatoes. All delicious. The staff are prompt and polite. They check on you often make sure you are happy. Parking is good but watch for put holes in the lot. A little off road action on the road if you know what I mean. Overall, great experience and I will be back for sure.
Come here for brunch on the weekends when we're in the cool springs area. Ask about the gluten-free options they have a delicious waffle and sub gf toast for any bread, even on the eggs Benedict.
J Christophers in Franklin …. Definitely 5 stars when it comes to service and food ???? We did call ahead seating for 15 . Most places would have said sorry no can do but they said we will have your table ready for you . They didn’t lie ! Table was ready and we had the best service and waiter. If you are lucky enough to get Jackson you are in fro a treat . He and his helper treated us royally . Food came out fast and it was delicious ! Every order was perfect ?? Thank you J Christopher’s for a wonderful dinning experience ?
Could be because we stopped on a Sunday morning but we were not impressed with this place. We waited for a table at least 20 minutes and were promptly waited on by a young staff member who was friendly and polite. We ordered 4 different entrees and found the food barely warm and nothing special. I liked the blueberry crunch pancake but it did'nt even melt the butter....