I went to the BK on Houston Levee and i ordered the sausage cheesy melt which is 2 pices of round Texas toast.. They gave me a sandwich that was on a bun bottom and a piece of oblong bread and wasnt even toasted. No where neqr what i ordered and didnt have time to go back because of doctors appointment!!. Thats why the store at that location cannot stay open or open on time because you have undependable people working there!
The guy answers the intercom and refuses me service. He stated that he was the only individual working when 2 additional people were there. I saw one person cleaning the tables. I asked if they closed at 10 and he raised his voice at me. Terrible.
Let’s talk about how this location is never opened. Just pulled up to the speaker and was told “they’re not taking any orders,” “they’re waiting on staff…”Last week they were closed completely. If u can’t manage a store correctly just close it all together. I’d be embarrassed if i owned that location…
Very hit and miss. Some days they do everything right. Other days they don't even respond on the loud speaker.
They are always out of biscuits in the morning. It don’t matter what day or what time I’m morning….
Dirty parking lot. Employee looked like she just woke up. I repeated my order 3x to her. She still got it wrong
Tonight I went to this location and purchased several items from the menu one of the items was a fish sandwich with cheese and onion rings my sandwich didn't have the cheese I paid for and my onion rings were so hard I couldn't eat them. For the amount of money I spent I shouldn't have been so unsatisfied matter of fact my whole family was unhappy with their meals. Very disappointed!!
I seem to be never open especially on Saturdays when they are open people at the windows aren't wearing mask on the phones or just rude if I was you I'd find another Burger King or fast food restaurant to go to this one needs to be shut down !!!!!!!!!!!!
Long wait time for old food and bad customer service
So your employees want to earn 18 dlls/hour and they can't do anything right, @BurgerKing? Simply instructions: NO ONION, NO PICKLES.I also asked to switch fries for whatever they could except for onion rings... They gave me fries. ??♀️If there's something you CANNOT get rid of, is the taste of pickles (and onions) so taking them off the burger is not going to make any difference. It's disgusting! I was so hungry and now my meal is going to the trash can. ?