Check your order before paying, cashier told me he was trained to up charge people without asking first, said he was the wrong person to ask even though he hit the buttons. So you get medium side and large drink every time you order a combo, makes sense “honey”. Manager was uneducated and rude, kept calling me “honey”, place is run by children. Food was ok but service and professionalism was lacking at this location. Just eat at home.
Whether you're looking for a job here or lunch, avoid this place like the plague. Manager's husband is a crew member who I've seen get away with cussing at minors, preparing orders with dirty bare-hands, and even harassing customers. First and only job I've quit in a week because of how terrible management is and how nasty the food prep is.
We got in line around 8:45 p.m. and didn't get out until right at 9:30 p.m. 5-11-22. That doesn't even Begin to cover the issues. My wife ordered her meal with no tomatoes, guess what was on it. I ordered my meal without bacon....guess what was on there. Fries And both meals were Cold and it only took us 5 minutes to get home....we weren't even using the a/c in the car either. Tea tastes old. I have no idea as of yet if my wife was even able to choke down her food as she had to go to work and eat on the way but I know I Couldn't get past 2 bites. 0 out of 10....would not recommend a nighttime visit.
Explain to me why I sit in the drive threw every time for 20 minutes before I’m even to speaker explain to me why when I get to the window to get my order there is a employee drink with straw in it sitting by the window they been drinking explain to me why in the kitchen above the toppings for the burgers there is a drink as well, explain to me why the girl working the window is standing over fries eating or the other girl was bent over the counter in lobby employee eating!!! Come on guys really need to get better this place is always always bad for this! And always excuses I see no getting better
Sat in line for over a hour tonight with 4 cars infront of me. Finally made it to the speaker and sat there 3 or so minutes and NOONE would even speak to me. I said hello and she said it’ll be a few and I said I have a mobile order and she didn’t respond. Sat there another 4 or 5 minutes and still nothing. I said hello again and she rudely said “there is four of us in here so you will wait”… no thanks. Said a few choice words and pulled off and cancelled my order. I get being low staffed but no need to be rude. ??♀️ I also go here every morning and they’re wonderful. Always so sweet and know my order. Big difference in day and night shift
The manager on duty tonight, Skylar I believe is his name, is unbelievably rude and hateful. We sat in the drive thru line for 40 mins, after about 30 mins we finally made it to the speaker which was not working. The car in front of us pulled up to the window and ordered because their order popped up on the screen outside. So we followed and pulled to the window to order as well. At which point after waiting probably 5 mins he opens the window and say that’ll be $9 something. My husband says I’ve not got to order yet, skylar says you’ll have to order through the speaker there is nothing I can do here and shut the window in our face and refused to come back and wait on us. I get every where is short staffed and over worked but this experience was absolutely uncalled for.
great food made fresh and the inside was so clean and people so respectful
Absolutely horrible service!!!! I ordered an Asiago Homestyle chicken sandwich and this is what they gave me. The chicken from the cheap chicken jr sandwiches that so old and dry I'm not even going to attempt to eat it. My husband ordered a Spicy chicken sandwich meal and it was so dry he almost choked on it. After a 15 minute wait in drive thru I expect to have fresh hot food not the old cold mess that we received!!!!!
I like Wendy except for the drive threw. That is so slow. Once I spent my lunch time 30 mins in line before getting lunch had to eat it fast on the way back. Then afew days ago I wanted family bowl of chilli again the line was so long I changed my mind. Then the next day the line was shorter so I got my chilli. It took 20mins. Ordering on line you have to order 15 mins ahead and still wait a good 5-10 to get it. Foods good but sometimes it's not worth the hassle.
I live nearby so I've tried this wendy's often, and almost every time there is something wrong with my order. Last time I went through I checked it while I was still in the drive through, found out it was incorrect, and asked them to fix it, and they refused. They're always short staffed leading to incredibly long wait times as well. Just eat somewhere else.