The food was average for a Sonic, but the wait was terrible. I expect a slow order, since I've never been to a Sonic that took orders quickly, but it took far longer than usual to get the order out. Also, the touchscreen where you can look at specials and tap to pay with a card was not working. It still showed the buttons, but the touch did nothing.
I don't have high expectations when going to Sonic. This one was very busy so we knew it could take some time. When we received our order it was wrong. We were going to just eat everything but one item had a ton of stuff on it when we asked for it with nothing on it. By the time someone answered us we were already done. Placing the order was horrible and I had to repeat it 5 times so I assumed it would come out correct. I would recommend going inside and placing the order.
I have been to the sonic twice in the past 3 weeks. It took 20 minutes each time to get my order out. It is more like you are doing I guess in versus fast food. Very disappointing
paid basically an extra dollar for bacon and got home to have no bacon. messed up my order everytime i’ve been there in the past month or so. but today i was not smart enough to make sure my order was right. ridiculous
They don’t answer their phone plus can’t even wrap a burrito . Useless
Service was so slow, Wednesday night, looked like 1 maybe 2 guys running food, food was okay. Ordered a kids cheeseburger, onion rings and a slushy, took over 20mins to get.
***IF I could do ½ a star I would.*** I just had a friend of mine grab lunch from here, bragging to her how you guys never messed up my order.. At least until now. She did 3 separate orders and ALL of them were wrong. Every burger was made incorrectly, the tator tots were soggy as if they had been cooked this morning, and the drinks were pretty much water. (We work 5 minutes down the road, so they couldn't of gotten watered down from the drive back to work). Needless to say, I don't know if you guys were super busy, the people in the kitchen couldn't read the screen, or what happened but I am very upset I paid for food that I did not receive and I had to spend even more money to get something else.
Enjoyed New junior chili cheese wrap for only $.99!
Sonic has always been my favorite ice cream place, but this experience at the Jefferson City one in Jeff City TN left me feeling disappointed in humanity. I was out with my sweetheart stopping for some icecream before ending the night, and we decided to get some Sonic Blasts- a must have. I ordered my usual-a cheesecake blast. Unfortunately Sonic stopped carrying these wonderful delicacies, so I opted for a milkshake instead. I asked for it with whipped cream and NO cherry, because I do not like cherries at all. When the order came out, I was sad to see that my milkshake had no whipped cream, and a nasty little cherry on the top. It was no big deal, but being that I paid $4 for a MINI sized milkshake, I was gonna get what I wanted. So the employee walks out with my new milkshake, and I figured I would have to give back my old one, but some restaurants won’t take back messed up orders so I didnt know what the verdict would be. I was perfectly fine and ready to give the old one back, but as the lady approached me she seemed angry. She approached my car, withheld my new milkshake back from me and before I could even say a word she demanded my old milkshake back. In the nastiest tone she told me to give the old one back, and then aggressively snatched it from my hand. She did not provide a new spoon or straw, so I reluctantly ate my milkshake with a straw I already had. Then to top it off, we wanted a simple water cup, and we were told they could only ring it up as a soft drink. This world is ridiculous. I just cannot stand when employees have a bad attitude. I hope this girl had a good rest of her night, but lowkey screw her for making my night sour.
Food is great. The car hops are always friendly. Sometimes your wait is a little bit on the long side but that is just how sonic is at times. Worth it though.