Zaxby's Chicken Fingers & Buffalo Wings

3671 S Houston Levee Rd, Collierville - 38017
87 reviews
Chicken Salad Fast Food
(901) 316-5550

Just left from having the rudest customer service from one of the female employees due to their service being slow with the drive thru. The employee got upset at me because I told her that I wasn't at the intercom yet when she asked to take my order. Once I finally got to the intercom to place my order she was rude, unprofessional, and just passive aggressive. Everything I said she was getting sarcastic with me about. I left and went to another one. Just so ridiculous because I always go to that one because they always have great customer service but I wasn't about to give my money to no one with that kind of bad service.

Ordered the new signature club sandwich and there was no cheese or bacon on the sandwich. Highly disappointed.

the mangers at Zaxby's on Highway 64in in Lakeland TN and the employees at Zaxby's on Highway 64in in Lakeland TN larger along with the mangers and the mangers said theynot take my order on Thursday afternoon the mangers tell me to leave the Restaurant and the mangers said I not welcome at Zaxby's on Highway 64in in Lakeland TN the name of the mangers is Eric oyer she is the mangers at Zaxby's on Highway 64in in Lakeland TN I want someone gave me a call with a sorry how the mangers treat me up there and I very upset with Zaxby's on Highway 64in in Lakeland TN .the mangers need to be fire from her job how the mangers treat customers at a Restaurant.

Had a largish order and asked for 3 extra sauces which I was charged for. Started to go through the couple of bags to look for the sauce but the line was long so I just asked him if the extra sauces were in there to which he replied yes. Well, they aren't so here's my mediocre review. My salad was pretty fresh, can't complain there.

App doesn't work. Always a long wait. The prices seem unreasonable to me...Does this look like it's worth $13 and some change to you?

First time at Zaxbys. There's no customers ahead of me yet I still had to pullover after paying and wait 15min for a lame sandwich

App doesn't work. Always a long wait. The prices seem unreasonable to me...Does this look like it's worth $13 and some change to you?

I've been craving Zaxby's and was so happy to see one. Excellent customer service, food presentation. Order was correct and fast.

Good chicken but expensive. A nice alternative to Chick-fil-A

The worst experience ever at a restaurant. The manager has a childlike demeanor and refused to take my order simply because I asked to see the menu in the drive thru. He then proceeded to walk behind my car and take everyone else's order while never taking mine. The other employees were great but he should be fired!