This is my go to place in the mornings. From their donuts to their croissants, everything is good. The workers are always nice
I visited the Wilma Rudolph location for my first time ever trying what most call "donut heaven"..well it was my first and last time I'll ever visit this location. I walk in with family to no greeting but a woman working behind the counter with a blue tooth head phone in her ear (talking to someone on her personal phone not business phone).. start to look at the selection (it is vast) at this point you would think you would get a greeting or a hey do you have any questions (you know a way a business normally does business or i dont know common courtesy?) Instead I am met with "what do you want?" Being it is my first time im unsure..there was no line so i took a little time to decide asked about the "bowtie donut" and pointed at it on the shelf to which im told that's not a bow tie.. well then what is it? It's a twist donut (the person behind the counter sighs and whispers something under her breath rolling her eyes) i said ok ill take the twist Cinnamon and sugar and my family orders the same one only glazed..in a rush the lady behind the counter slaps some buttons not asking if we would like anything else gives us the total we pay..i look in the bag and the donut i ordered is not Cinnamon and sugar but a glazed one...a simple miscommunication i thought considering the cinnamon and Sugar twists are right next to the glazed twists i mention it to the lady behind the counter very nicely to which she says o you said you wanted the glazed i said no im sorry i wanted the cinnamon and sugar twist no glaze the lady rips the bag from the counter rolls her eyes and quickly makes the change no apology no sorry i misunderstood nothing. I simply said to her "im sorry this is my first time coming to Shipley's and i guess i didnt know how this all worked sorry i inconvenienced you and "rushed" you being that you have no one in the store right now this is the first and last time ill be coming have a nice day." And boy is it a shame because the Cinnamon and Sugar twist was AMAZING!! I dont know if this lady was the manager but regardless a change of attitude would sure be in order..like other reviews said AWESOME donuts POOR customer service SHAME
Delicious breakfast sandwiches and great cinnamon rolls and donuts!
My favorite donut place in town.
We always get donuts there every other Sunday before Kroger Click List grocery pickup. Amazing owners and excellent donuts ?!And this Texas gal loves her donuts and kolaches. Can't wait to try their smoothies soon too. ?
Shipley's is an OK donut shop. I enjoy their donuts but there is 1 place I enjoy more. And when I went to Shipley's the other day it was only 7:30 in the morning and they didn't have the donut I wanted (glaze white cream filled) and wouldn't make me one either. That disappointed me a lot because I made it a point to stop there before I went to work. They did t have any powder cream filled either, all they had was chocolate but I don't like chocolate donuts my suggestion is, don't fill them all up in the morning with custard, raspberry, cherry, and all the other flavors you have, do a few at a time, and make more of what you sell the most!
Very friendly and helpful. Great doughnuts as always
Great fresh doughnuts and friendly staff. It's what you want.
very friendly staff, clean, and delicious donuts
The staff was friendly and prices low. But, the name “best donut” is a bit of a reach when your filled doughnuts contain less than a tablespoon of filling.