Food arrived in a timely manner and as expected but my pizza was smashed and the bread sticks were undercooked. I didn't even attempt to call because by the time they remade it and delivered it would be last my bedtime. I used to work at this location a few years ago and from what I've seen in the reviews it has gone down hill. I don't order pizza hut often as it's not as good anymore from when I was a kid.
Placed an online order at 6:40pm for delivery. Online said 25-35 minute delivery estimate. We didn’t get our order until 8:40pm and it wasn’t even correct. We ordered a large pizza with extra mushrooms which we were charged for and got the below picture of barely any mushrooms. The pizza was barely warm and definitely not worth the money we paid for.
This is the 2nd time my pizza took over 2 1/2 hours to arrive and when I called to ask about it I was on hold for 25 minutes befote someone answered, then the person told me that "It's life and it will be there when it gets there". I asked his name and he said "My name won't do you any good because today is my last day". I will not be ordering Pizza Hut again.
I always am dissatisfied with this store. Never more than a little drizzle of bbq sauce on wings. Sauce is scant on pizza, ( the no cheese is correct), and the breadsticks were dry with a tiny shake of Parmesan cheese. Not to mention I waited an extra fifteen minutes at the drive through pick up. Said it would be ready at 6:15, didn’t have it in my hands until 6:32. The pizza was also not cut properly, I ended up throwing it all away. I then called 3 times to complain and could never could get ahold of anyone. They never answered the calls. I finally called corporate.
Ordered from here last night and this is what I got..my wings looked like someone stepped on them as well as my pasta completely smooshed. I called and whoever answered which I think was a supervisor was rude but explained they could remake it and it’d be there in 45 minutes and it NEVER showed up and when I called back they wouldn’t answer. Go to a different Pizza Hut.
I ordered online and sat behind another car in the drive thru for probably 20 minutes. The doors were locked because of staffing and I couldn’t go pick up inside. When I finally got to the window I’m sure the man there could tell I was clearly irritated. But he smiled anyways and asked how I was and discounted my food for my wait and made pleasant and conversation. Driving off I felt guilty for my attitude and didn’t catch his name. I wish I had been nicer because I’m not sure if he even had more than one other person working there with him. I just wanted to leave a post and say thank you and that I’m sorry for my irritations, I’m sure you and whoever else are doing the best you can with what you have and who showed up.
Absolutely do not come here! The pizza was cold upon receiving although the workers put it in the heated oven for carry-out orders. The coworker in the kitchen was NOT wearing gloves and had physical sweat on his forehead. Usually, I will ask any pizza hut I have ordered from for garlic buttery crust on my dinner box pizza. At this location, they made every excuse in the book as to why the could not do it. My cinnamon sticks had absolutely no cinnamon on it so I had to do it myself and heat everything up in my own oven. Absolutely unprofessional service. If i could give it negative stars I would. I will never, ever come back here again!
You need to stop closing locations. And you need more in-person dining...with fountain drinks and offer beer!!! Get with it. If you want to pull Pizza Hut back up in the market, offer more not less! Hello Business 101; fire the CEO and hire me.
this location sucks! I placed an order at 10PM and they said it would be about 30 minutes until I received my food . I called back at 10:35 trying to see where my order was and was placed on hold for 10 minutes , just to be placed on home for another 10 minutes by the employee I spoke to . not once did they say they didn’t deliver to my location or that it would be a problem , so I continued to be placed on hold all the way up till 11:44 at night and still didn’t receive my food . I will never be ordering from this location ever again & I recommend none of you do either .
The pizza is always fresh a day hot when I pick it up. Jessica Burich at the window is a delightful lady and you should be proud of her as an employee. She is always pleasant and Profesional!