Employees were very rude. I understood they were getting ready to close but there were people still inside and they wouldn't even make a milkshake for my daughter cause they didn't want to have to wash the blender again. Then asking for napkins cause they were out was like a big inconvenience. Then as they wipe up something off the counter it gets flung on my wife and their comment was we are gonna be mopping shortly so it's ok.
Tristan was an amazing server, he even did a flip with the scoop. thanks tristan !!
We love this place. I take my daughter almost every weekend when we have daddy/ daughter day.
Don’t bother EVER ordering from them on GrubHub….One of two things will happen…1-You will place your order and within 5 min be told it has been cancelled for any variety of reasons (Has stopped taking orders, is “closed” when it isn’t or is “too busy to fulfill the order”) OR 2-you will wait 2 hours THEN be told your order is cancelled because the location is now closed. We have had our last FIVE ORDERS cancelled….GET IT TOGETHER COLD STONE!!!!! Not everyone wants to get in the car & stand in your cramped, freezing lobby to get a decent cup of ice cream anymore.
Had a shake that was to die for!! The staff was awesome! After the horrible experience I had elsewhere for supper, coming here and being treated with such kindness and respect showed me that this town isn’t as bad as the first impression.
I'm with grubhub every time I go pickup a order they try to cancel it or cancel it . Because they don't won't to deal with us. Just close your grubhub down if you don't want to do it I've wanted do much time and money there!!
I think the girl who helped us was named Heaven. She was so polite! Great customer service.
Excellent service, the ice cream is not worth the price, Dairy Queens are much better.
Very VERY slow. We waited over 30mins in line with 4 workers working! They would take breaks. Definitely disappointed
Very cheerful and awesome employees customer service pros. Delicious products clean store.