The food was good. The service was good. Our server was very personable and efficient. As I waited for them to clean off a table for us the cook had a hollering fit and gave all of the workers there... but unfortunately, the customers, too...an earful about how they were supposed to call out the orders as soon as they get them. That she wasn't even able to go outside for a break because they keep coming to get her because nobody is calling the orders out when they take them! I'm sure that this is the truth, but she should have addressed this privately to the servers rather than screaming it across the restaurant.
I come here mostly because their food is great . But today they were training new people .It was ok. Cook needs more training . But still my favorite waffle house.
Always great staff when i go there, but recently they have been lacking cooks, so each time i have gone the servers are the ones cooking, and with limited training on cooking they are slower than a properly trained cook... Love the staff, great food, just like everywhere else needs more employees...
After going to another waffle house and being turned away for short of staff I showed up here and was also turned away untill I pulled out my cell phone and started recording that's when I was told they serve my an employee just had to use the bathroom first. I was out of there in 10 minutes. Good food horrible workers the run it like a goodtime house everyone seems to be under the influence
That fact I had to wait 20mins for someone to take me order, wasnt a great start. However, it's not a good idea for Mother and Daughter to work together. The cook and waiter were literally having a screaming match in front of everyone. The fact that no one took over the situation explains that this goes on all the time. I wont be back.
This was the most gross, horrible restaurant I went to. You would seriously need waders to get through the dropped food, dishes and containers behind the counter. The staff was completely unobservant and inattentive to the point where when we'd regularly have food, we were waiting on our drink order. We finally left out of frustration. For the amount of people in the restaurant ( not many, who were also getting very frustrated) the service should have been much quicker, friendlier and the establishment should have been much cleaner. This was Christmas night and maybe there was an incentive problem to be there, but whatever the problem, it was a real problem
I do believe it was one of the best bacon egg and cheese biscuits I have ever tasted. Staff was friendly. Service pretty quick.
Great service even though there were only 2 ladies working and they apparently had been there for more than 12 hours because they can't get anyone to work. Food was good too!
Third shift needs a lot more training. The waitresses don't know prices of menu items and the cook is so slow people just end up leaving getting tired of waiting.
I must first state that they were indeed slightly understaffed. The food was alright, but the waffles were not. The waffles were thin and toasted which in my experience before this the waffles are supposed to be nice and fluffy. Service was poor even for an understaffed place. All the tables were dirty and I stood there for about 10 minutes before someone cleaned a table and seated us.