I have gone to this location for years and never had an issue. I work across the street and placed an order at 1pm that I would pick up at 1:30pm. I get there at 1:35 and it wasn't ready. That's fine. So I wait until about 1:50, almost late coming back to work. At this point I just want a refund but they tell me to wait because my order is almost ready. Didn't get it until a couple of minutes until 2pm. All I ordered was a salad with a few toppings. I'm not one to write bad reviews and I work in the service industry as well so I understand if it's busy. It wasn't and they seemed to be fully staffed. They couldn't get a manager to the front and the girl prepping the rapid pick ups acted like she did not want to be there and I watched her roll her eyes a few times. I definitely won't be using the rapid pick up option again because it absolutely was not rapid, and honestly will probably not be coming back to this location. I will warn my coworkers about this since a lot of us come for lunch, but with the wait I wasn't able to grab my meal and enjoy my lunch like in the past.
Daniel is the best.He was working the pastry counter area this morning and noticed I had three drinks to carry and came around the counter and offered me a drink carrier.Thanks forGoing above and beyond! Panera is lucky to have you.
Slow. Slow. Slow. Food prep is so unorganized. My bagels sat toasted waiting for scrambled eggs and bacon for 15 minutes! I watched as someone finally slapped them on… then waited another few minutes while they sat there waiting for someone to wrap them… oh then they waited a bit more all wrapped up before they made their way into a bag. Pathetic.
The service was exceptional. I had no wait time to order or get my food. I had ample portions of the food I ordered. The food was hot and tasted very good.
I have been going to Panera with my girls every Wednesday morning for a couple of years as a treat for them. Sondra and the other ladies are always helpful, quick, and cheerful. They make the hectic morning of being a mom a little easier and I really appreciate them.
Took my Granddaughter on her first trip. She's 4 year old and love the pepperoni pizza. Wants to go back!
Waited in line, paid waited 15 minutes to get 1 toasted bagel still didn’t get after 15 minutes! Manager said online orders first but no one in store waiting on that food! Terrible customer service! Refused to heat quiche on to go order! Skip the line save your money go somewhere else!
Delicious food, worth it ☺️ fresh pastries, varieties of drinks, and warm soups . And I like how they lay out the place with their tables, lights and different order option. They have take out, dine-in, rapid pick up and waiting time is around 10 minutes at least. Today was a bit packed, but it was alright
The food was ok. I had a cinimun cruch bagle but it didn't taste near as good as it used to. Last time i was there it cost $0.99. Now it is $1.50 so it is 1/2 as tasty and delicious as it used to taste.
Food is great, they are understaffed so there is a bit of a wait. BUT never ever use the mens room if possible. Unless you like standing in pee. It never gets cleaned.