This is our first time actually coming here to eat. The first time we experienced their food, we had COVID so it was delivered thru door dash. The first pizza we got the crust was incredibly dark and you couldn't taste anything but burnt. But we spoke with the manager who cooked another pizza and took very good care of us. We gave the first pizza back. Their food is ABSOLUTELY delicious! We got the 20' pepperoni
No flatware to eat with. I had to request a plastic fork to eat rubbery, tough spaghetti and what looked to be store-bought meatballs like one would get frozen in a bag at any grocery store. The marinara was just average and too sweet with an overwhelming taste of garlic and ketchup. Nothing homemade here for my spaghetti and meatballs dinner whatsoever. I was served buttered garlic toast, which would have been the only saving grace, but the butter was way too prominent making the toast wet, greasy and messy to eat. For some reason, I was also served a triangular shaped chunk of bread that was cold, ice cold....did I say cold? It was a gluten dough bomb from hell that had NO flavor, and did I say it was COLD? Even the decor was depressing. The tables had a sticky feel to them. If this is in the style of traditional New York Pizza and Italian cooking, I now know I haven't missed a thing. Sorry guys but my experience today sucked.
Many thanks to Noodle & the Crew @ New York Pizza Dept for making the best, hands down, Stromboli you can get! If you love good food...this is it! The team @ New York Pizza Dept is a blessing & I highly recommend! Don't forget the cheesecake! Will see you soon!
This is a really good New York style pizza. I’m originally from NJ and have recommended it to friends who visit the Chattanooga area. Unfortunately I moved out of the area to Alabama but was in the area yesterday for lunch so I had to stop for a couple slices. It was as good as I remember. It says something that if I have one lunch in the area New York Pizza Dept is the place.
Really great pizza!! The crust is maybe the best I've ever had and the pizza over all was close. The inside and dining area needs a little cleaning and updating, but definitely recommend and definitely will be back.
Our server, Vance was exceptional. Great service, great reception, cool shoes. The food was amazing, one of our pizzas was a little messed up but was immediately fixed and made incredibly fast. Great place to eat!
Told me in the phone 30 mins I went to pick up it was another 10 min wait went back after the 10 mins it was another 15 mins. Not only that but the blonde chic getting pizzas out of the oven is very much a smart mouth and rude.
Pretty low quality. Here's my story. I ordered a cheese pizza with one topping. I ask for well done bake as this place undercooks their pizza. Original wait time was 30 minutes and I waited almost 2 hours for my order to be delivered. They said they over cooked the pizza once and had to remake it. Then they said they dropped it and had to remake it. Then they deliver this to me and said "sorry it wasn't well baked as we were just trying to get you the pizza. This is what they call a well baked pepperoni pizza. The quality of their other items is also just as bad. I attached a picture of a "steak" sandwhich they also delivered 2 hours late. When I called the store the lady answering the phone said "Well maybe we can give you a new pizza on your next trip to the store". That's when I knew I should just bring the poorly made food back and get my money back. This place serves very low quality poorly prepared food. I think the person responding to this review is missing the point that THEY partnered with slice.com to provide a service. So much so that they added the link to slice.com on their corporate web site, see the attached screenshots. Visit the New York Pizza Department website and click on the link for delivery. If this service is so unreliable and out of your control, why do you advertise their services on your website? Frankly, it doesn’t matter if the delivery is slow, if the quality of the food is poor when it left, it’s not really the fault of the delivery service. Assuming you are the manager/owner, you picked slice.com and by putting them on your website and listing them as your delivery service you are in fact, declaring that this a partner in your business and as such you bear some responsibility to act if they fail to live up to your standards. In my opinion your counter staff need more training. I will call the main location this week to discuss more on the phone. So to recap, you decided who to partner with for your delivery service and YOU decided what kind of product you would let leave your business.
Pizza was great, great selection of ingredients, calzone is yyyuge and delicious. Plenty of parking and great customer service !
Pretty low quality. Here's my story. I ordered a cheese pizza with one topping. I ask for well done bake as this place undercooks their pizza. Original wait time was 30 minutes and I waited almost 2 hours for my order to be delivered. They said they over cooked the pizza once and had to remake it. Then they said they dropped it and had to remake it. Then they deliver this to me and said "sorry it wasn't well baked as we were just trying to get you the pizza. This is what they call a well baked pepperoni pizza. The quality of their other items is also just as bad. I attached a picture of a "steak" sandwhich they also delivered 2 hours late. When I called the store the lady answering the phone said "Well maybe we can give you a new pizza on your next trip to the store". That's when I knew I should just bring the poorly made food back and get my money back. This place serves very low quality poorly prepared food. I think the person responding to this review is missing the point that THEY partnered with slice.com to provide a service. So much so that they added the link to slice.com on their corporate web site, see the attached screenshots. Visit the New York Pizza Department website and click on the link for delivery. If this service is so unreliable and out of your control, why do you advertise their services on your website? Frankly, it doesn’t matter if the delivery is slow, if the quality of the food is poor when it left, it’s not really the fault of the delivery service. Assuming you are the manager/owner, you picked slice.com and by putting them on your website and listing them as your delivery service you are in fact, declaring that this a partner in your business and as such you bear some responsibility to act if they fail to live up to your standards. In my opinion your counter staff need more training. I will call the main location this week to discuss more on the phone. So to recap, you decided who to partner with for your delivery service and YOU decided what kind of product you would let leave your business.