Ordered online. Pizza was supposed to be ready by around 644pm. I arrive about 5 min early and tell them i am here for pickup. They said its not ready so i sit an wait. Finally close 7pm someone asks me my name again and hands me my order that wasnt ready before out of the warming drawer where it had been getting cold for who knows how long. Jets has the makings where it COULD be good, but it was a fail this time. I know it had been in the drawer for atleast 5-10 min because after i drove the 0.75 miles home and walked inside the pizza was barely warm to the touch. For a place that charges over $40 for 1 pizza some breadsticks a cookie and 2 20oz drinks i expect more. 50/50 if ill be back. Not sure as 1st impressions are lasting and this one wasnt the best.
i had a delivery order today, and they forgot my drink. the delivery driver (tall, middle aged black man) was so kind and apologetic. it wasn’t a big deal, i would have taken the loss without complaint he was so nice. but my money was refunded, and then about 30 mins later he returned with my 2 liter anyways. ? give him all the promotions and tips- kindness goes a very long way!
Jets Pizza has the absolute WORST customer service. That rude and disrespectful general manager that takes orders should be fired she is very unprofessional.
Ordered jet 10 large. Thin crust. How can thin crust still be raw.. No cheese but enough black olives and bell peppers to choke a horse. Pizza was cold.. Had never ordered from there and never will again. Lesson learned..
I ordered a large jet 10 pizza and when I got it the crust underneath was still raw. The manager was not polite at all. My son ordered a medium pizza. After bringing me home and he himself getting home to eat his pizza. His was raw under the bottom also. 45.00 wasted! I will never go back.
Called to order while driving across country and was told on the phone that they didn’t have any idea what I was talking about when I ordered subs. Half of their menu online is subs/sandwiches but apparently they stopped. Employee had to ask the manager. Change your online menu and entire website if you decide to cut your menu in half.
Being a Michigan native I loved finding a little piece of home. Jet’s is my favorite pizza place by far, it always hits the spot. If you haven’t yet, try their BBQ chicken pizza.
Jets is the best, this one even has tables to dine in.
Wish they had an Jets Pizza in Las Vegas. Was a little disappointed, when we found out no WINGS. Never the less it was tasty.
I know this is a chain restaurant from Detroit; gotta be honest: best deep dish pizza in Chattanooga My favorite is Supreme( think its called Jets' 12) with Turbo Crust; you won't get a better deep dish in Chattanooga.