A great place with decent burgers, but not of the caliber that they claim. The buns could be slightly larger. After 3 toppings things begin to slide off, and the whole thing usually just ends up being sloppy. Yes, the fries are skin on and made daily and they give you a boatload, but a lot of the end pieces come out over done and hard. Also, everything is tourist priced. I've never seen a place sell a hotdog for $7, and it's not a footlong. Otherwise, I'll still go there when I'm downtown and I want a fresh burger.
simple dinner when other options did not pan out - I was not disappointed. Lad who took my order was very patient with my lack of knowledge and familiarity with 5Guys menu, etc. Food preparation, delivery, and atmosphere were excellent in addition to the lad's service. Very pleased. Oh yeah , the food was EXCELLENT!
absolutly the best love the fries and the size!
The folks who worked the shift when we were there were attentive and friendly! That is the sole reason for a 3-star rating! We were extremely disappointed in the level of cleanliness. We actually had to clean our table and seats with hand sanitizer and napkins. There seemed to be little to no attention placed on cleanliness. The floors were dirty and the tables and chairs were messy. The drink station was not clean, it was sticky and messy. Having to ask forr napkins due to none being available is more of a burden, than a convenience! I did take photos, but since the staff were so friendly, I decided not to post them. Gone are the days when you were given more fries than you could eat. The burgers were cooked to order and were tasty, but way over priced. Used to really love this place, but not sure we will ever return. There is no reason to pay that much for a hamburger, and certainly never any reason to have to sanitize the place before you can sit and eat! Certainly, wouldn't return to this location. Cleanliness of the dining area was a failure. It is a shame because this location is the perfect location in beautiful downtown Chattanooga! This Five Guys location was a total disappointment! ?
We were next door at iGNis Glass for a WWP event and when the coordinator went to Five Guys to purchase food for the 20 or so participants the restaurant refused his money. Instead they handed him a stack of gift cards and said all our food was on them...no hesitation. Given each meal was $20 minimum this was a huge donation to WWP and us from a local business, especially without even being asked. This is a mark of a truly caring company and owners.
Great burger and fries. If you’ve done Five Guys before you know but if you haven’t, remember that the fries come with the same amount as in the cup included dumped in the bag too and the little hamburger is the single where as if you don’t say little you’re getting a double. Excellent food and very tasty. The best fast food burger hands down.
Always friendly and good. May be a wait because they stay busy. Self serve electronic drink machine. Nice nostalgic deli diner. Love the design. Clean restrooms. Parking metered and scarce.
Loved it!! The fries were awesome and very plentiful, i had the hot dog with bacon and loaded with everything, omg!! Was so good!! All the ladies were very pleasant and definitely no skimpage on the food!! Dont change a thing Five Guys, your awesome, and next time i try the burger!!
Quick burger and fries with the grandkids. I get mine in a bowl with extra lettuce and tomatoes, since I am gluten intolerant. Enjoyed the visit!
We were actually going to visit another restaurant, but the wait was longer than expected. So, for what we were looking for, this was a great option. Typical FIve Guys experience for us, with a nice burger and plenty of fries.