Walked in a few minutes after 11:00 am, with no other customers in the place I thought I'd get in and out quickly. As I started to place my order the cashier said it would be 15 minutes or so before they could start on my order. Needless to say, I took my business elsewhere. Since you open at 11:00 am you should be ready for business at 11:00 am!
If I could give a zero I really would. Got three sandwiches 2/3 were completely wrong with basic sandwiches. Didn’t think it would be that hard. Especially for the pricing on everything. Not really welcoming. Kinda rude customer service. Tried calling and no answer. Will not be coming back. And will keep calling daily till I get the full refund of 42 dollars. Don’t recommend coming here. Subway or even jimmy johns is better ?♀️
I had the Firehouse steak & cheese. It was ok, pretty flat on flavor. This was the first time I've been to this establishment and I'll give it one more go. I think I'll go for hook & ladder next time.
People are nice. Food is great but expensive.
I placed a online order since they were about to close in 20 mins . Just as I expected with every place that’s about to close you get the “ugh””I’m gonna ignore you til I feel like greeting you” treatment (which had me skeptical about my food) Didn’t care about that as much as how my sandwich looked. It did not look good at all it looked very slimy and like it was thrown together with the last bit of ingredients they may have had laid out for the night, was missing cheese and had a strong scent of Pickle inside it that I’m sure was taken off last minute. I’ve heard a lot of good reviews on their sandwiches so I guess I visited at a bad time. Wasn’t a good first experience though
I came in around 2pm Saturday and they were very slow. Several employees talking behind the line and hanging out. I ordered my food and went to sit down and every single table was dirty. The floor needed to be swept and the coke machine needed to be wiped down from being sticky as well. I know that we are in a covid funk and everyone is tired of hearing that, but this is just general restaurant work. Wipe down your tables, sweep your floors, clean your drink station. If it was that dirty out front, I can't imagine what it looks like in the back.
We went here on 9/2/21 at 5 pm. The sign in the window was lit up open. The doors were locked with a note saying dinning room closed due to online orders. I was so disappointed since the other location in our area closed down. So not a way to run a business.
Great place to eat something more than burgers, or pizza. Always hot and tasty.
Firehouse subs has really good subs, the Philly cheese steak sub is the best!
Good food great staff